Director of People and Culture (HR Director)

Industry: Retails

Job Summary

The Director of People & Culture is a key leadership position responsible for developing and executing the company's people strategy to support business growth, organizational transformation, and long-term sustainability.

The role works closely with the Managing Director and Management Committee to build a high-performing, engaged, inclusive, and values-driven workforce aligned with Artisans Angkor's mission, culture, and business objectives.

Main Responsibilities:

1. Strategic Leadership

• Translate business strategy into actionable people strategies and workforce plans.
• Partner with Management Committee members to identify workforce needs, talent gaps, and HR priorities.
• Drive employee engagement, well-being, retention, and organizational culture initiatives.
• Lead organizational change and transformation initiatives aligned with the company's vision and values.

2. Talent Acquisition & Employer Branding

• Develop workforce planning strategies to meet current and future talent requirements.
• Lead end-to-end recruitment and selection processes to attract high-quality talent.
• Strengthen Artisans Angkor's employer brand through partnerships, events, and talent outreach.
• Oversee onboarding programs to ensure effective integration, engagement, and early productivity.

3. Compensation & Benefits

• Develop and continuously improve compensation and benefits structures to ensure market competitiveness and internal equity.
• Oversee payroll operations to ensure accuracy, timeliness, and transparency.
• Ensure compliance with Cambodian Labor Law, NSSF requirements, and internal policies.
• Conduct regular market benchmarking and review reward practices to support attraction and retention.

4. Learning, Development & Performance

• Develop and implement learning and development strategies to strengthen organizational capabilities.
• Build a strong performance management culture through clear KPIs, regular reviews, feedback, and coaching.
• Identify high-potential employees and lead succession planning initiatives.
• Establish career pathways and talent development programs to support employee growth and business continuity.

5. Workplace Safety & HR Operations

• Ensure workplace safety through effective risk prevention measures and compliance with applicable standards.
• Oversee facilities, tools, and working environments to ensure they are functional, efficient, and safe.
• Lead workplace safety awareness initiatives and promote a culture of accountability and prevention.
• Continuously monitor and improve HR operations, workplace safety, and operational effectiveness.

Main Requirements:

• Extensive experience in senior HR leadership roles such as HR Director, HR Head, or Director/Head of People & Culture.
• Strong strategic mindset combined with hands-on HR execution capability.
• In-depth knowledge of Cambodian Labor Law, NSSF, and HR practices.
• Proven experience in organizational transformation, change management, and culture building.
• Strong leadership, communication, stakeholder management, and influencing skills.
• Analytical and data-driven approach to HR decision-making.
• Experience developing high-performing teams and building leadership pipelines.