Director of People Operations

This role will focus on employees, workplace culture, performance, and the systems that support the employee lifecycle.

Employee Management

• Oversee hiring, onboarding, and orientation
• Create and maintain job descriptions
• Manage employee performance reviews
• Handle disciplinary actions and performance improvement plans
• Address employee conflicts and workplace concerns
• Develop retention and employee engagement strategies
• Ensuring tasks are being completed each week

📋 Policies & Compliance

• Develop and maintain employee policies and procedures
• Ensure compliance with employment laws and regulations
• Manage employee handbooks
• Oversee attendance, PTO, leave, and workplace policies
• Partner with leadership on sensitive employee issues

💰 Compensation & Benefits

🎓 Training & Development

• Create staff training programs
• Develop leadership training for managers
• Identify skill gaps and opportunities for employee development
• Establish career-growth pathways

🌟 Culture & Employee Experience

• Build a positive workplace culture
• Develop employee recognition programs
• Conduct employee engagement surveys
• Help plan employee events/outings
• Oversee staff committees
• Improve communication between leadership and staff
• Organize initiatives that improve morale and teamwork

📊 Strategic Responsibilities

• Work closely with the owner/Practice Director and other leadership roles
• Establish HR goals and metrics
• Analyze turnover, staffing, absenteeism, and performance trends
• Help leadership make staffing and organizational decisions
• Develop plans for growing the organization

Experience: