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Director of Product, Recommendations

Open 34d

You will work alongside a team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience, from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints. You will define the recommendations strategy, monitor KPIs, and continuously optimize performance through A/B testing while collaborating cross-functionally to deliver outstanding customer experiences.

Responsibilities

  • Define the recommendations strategy balancing short term needs with long term differentiation
  • Define and monitor KPIs, making quick adjustments to ensure strong performance
  • Build the recommendations platform enabling personalization across all storefront and lifecycle touch points
  • Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences
  • Oversee UAT and signoff for all recommendation models and experiences launched to production
  • Plan and manage a roadmap of constant A/B testing to optimize key metrics

Requirements

  • Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space
  • Masters degree in a technical or analytical discipline (or equivalent experience)
  • Experience leading a recommendations or search service
  • Track record of outsized impact and career growth in prior roles
  • Proven ability to influence cross-functional teams without formal authority
  • Demonstrated success in defining and launching excellent products
  • Excellent written and verbal communication skills
  • Passion to answer Product/Engineering questions with data
  • Hybrid Schedule: 3 days in Palo Alto office (Mon, Thurs, Fri)

See also

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