Director of Product, Recommendations
You will work alongside a team of world class product managers, engineers, designers and data scientists to drive the recommendation platform across the consumer experience, from the moment a customer lands on Quince to post-checkout and everything in between including lifecycle touchpoints. You will define the recommendations strategy, monitor KPIs, and continuously optimize performance through A/B testing while collaborating cross-functionally to deliver outstanding customer experiences.
Responsibilities
- Define the recommendations strategy balancing short term needs with long term differentiation
- Define and monitor KPIs, making quick adjustments to ensure strong performance
- Build the recommendations platform enabling personalization across all storefront and lifecycle touch points
- Work cross-functionally with design, creative, data science, and engineering to prioritize and deliver outstanding customer experiences
- Oversee UAT and signoff for all recommendation models and experiences launched to production
- Plan and manage a roadmap of constant A/B testing to optimize key metrics
Requirements
- Overall 8+ years of product experience with at least 4 years working closely with a data science team in the consumer space
- Masters degree in a technical or analytical discipline (or equivalent experience)
- Experience leading a recommendations or search service
- Track record of outsized impact and career growth in prior roles
- Proven ability to influence cross-functional teams without formal authority
- Demonstrated success in defining and launching excellent products
- Excellent written and verbal communication skills
- Passion to answer Product/Engineering questions with data
- Hybrid Schedule: 3 days in Palo Alto office (Mon, Thurs, Fri)