Director of Program Services 26-187

As part of NHR’s program management team, the Director of Program Services is directly responsible for the oversight of the program supports provided by NHR and the direct supervision of the Coordinators (and where applicable other support staff). These program supports include but are not limited to supported apartments, Individualized Residential Alternatives (IRAs), Intermediate Care Facilities (ICFs) and Day Services. Working as a member of a cross functional team, the Director of Program Services works to ensure that the program supports are provided in a manner that complies with regulatory and quality standards of OPWDD, Medicaid, CQL and other applicable certifying/regulatory bodies.

Benefits Include:

• 6 weeks of Paid Time Off earned your 1st year
• Tuition Reimbursement
• Medical, Dental and Vision Insurance
• Health Savings Account
• Flexible Spending Account
• 403B
• Employee Referral bonus

An employee in this position must possess the ability to and demonstrate through action the ability to:

• React calmly and professionally under stressful circumstances.
• Interpret/explain State and Federal laws, rules, regulations, policies/procedure relating to program programs for people with IDD.
• Analyze complex situations accurately and rapidly adopt an effective course of action.
• Manage multiple complex projects, rapidly shifting priorities with short time lines, meet deadlines.
• Work cooperatively with various levels of staff; inspire teamwork and cooperation with partners both inside and outside of NHR.

Education, Training and Experience:

This position requires the incumbent to possess at least 5 years of progressively responsible management experience in an agency supporting individuals with intellectual and developmental disabilities in an environment regulated by NYS OPWDD. A Bachelor’s Degree in a related field is preferred but not required.

Physical Demands and Work Environment:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform essential functions of this position.

While performing the duties of this position, the employee will be expected to successfully operate certain office equipment but not limited to: desktop PC, laptop computer, printers, scanners, and copiers.

An employee in this position will be required to maintain records related to the position. He or she will be required to have sufficient mobility to supervise staff, attend meetings inside and outside the office; he or she will be required to have sufficient fine motor skills to use a keyboard and telephone, handle, manipulate and retrieve documents pertinent to the position. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift or move up to 25 pounds. This employee is required to hear (with or without hearing devices), speak (with or without associated devices), and see (with or without corrective lenses). Significant travel by car may be required. This employee shall maintain a driving record that is acceptable to our insurer