Director of Quality & Fabrication Standards

Britten Inc. is a world-class event fabricator, partnering with leading brands and agencies to design, engineer, and build high-impact environments that perform in the real world. For 40 years, we’ve combined world-class design thinking with advanced fabrication, printing, and manufacturing capabilities to deliver complex, large-scale experiences; from custom event builds and branded environments to immersive installations that bring campaigns to life.

Headquartered in Traverse City, Michigan, Britten is built for execution at the highest level. We take on ambitious, complex work and deliver it from concept through fabrication and final deployment. Our reputation has been earned through a solution-driven mindset, a commitment to precision, and the ability to turn bold ideas into fully realized physical experiences.

We are a team of builders, problem-solvers, and collaborators who thrive in fast-paced, high-expectation environments. We believe in craftsmanship, accountability, and doing whatever it takes—together—to deliver work that stands apart. At Britten, we don’t just build what’s been done before. We build what’s next. Learn more at

What We Seek...

The Director of Quality & Fabrication Standards will establish, lead, and continuously advance the quality framework across design, engineering, fabrication, finishing, and installation. This role is accountable for ensuring every build meets the highest standards of craftsmanship, safety, structural integrity, regulatory compliance, and client expectations — from concept through final execution.

This leader will implement world-class quality systems while strengthening a culture of precision, accountability, and continuous improvement across the organization. In a world-class event fabrication environment, quality is not inspection at the end - it is engineered into every stage of the project.

Job Summary and Job Functions

• Develop and implement a comprehensive Quality Management System (QMS) tailored to event fabrication and experiential builds
• Establish fabrication standards, SOPs, inspection protocols, and documentation systems
• Define measurable quality KPIs across departments
• Lead root-cause analysis and corrective action processes
• Create and maintain build standards for wood, metal, scenic finishes, electrical integration, and specialty fabrication
• Standardize engineering review and structural verification processes
• Oversee tolerance specifications, finishing criteria, and durability standards
• Partner with Creative and Engineering to ensure design intent translates into build excellence
• Ensure compliance with OSHA, local building codes, fire regulations, and venue requirements
• Oversee structural signoffs and risk assessments for temporary and touring installations
• Collaborating with Production, Engineering, Project Management, and Installation teams
• Lead internal quality audits and readiness reviews before major installs
• Analyze defects, rework, and warranty issues to reduce cost of poor quality
• Drive production floor improvements to increase consistency and reduce variability
• Implement a digital tracking system for inspection and documentation
• Serve as executive quality authority during client audits or escalations
• Ensure all builds reflect the company’s premium positioning
• Protect brand reputation through proactive risk mitigation
• Align with and believe in the company core values: We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Other Duties

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.