Director of Resident Care

The Director of Resident Care is responsible for overseeing all resident care services within the community and ensuring residents receive compassionate, high-quality care in a safe and supportive environment. This role provides leadership and guidance to the Resident Care team, coordinates resident assessments and service plans, oversees medication management, and ensures compliance with state regulations and company policies. The Director of Resident Care serves as a key point of contact for residents, families, healthcare providers, and community leadership.

Your impact: By leading care teams and promoting person-centered care, you help residents maintain their dignity, independence, and quality of life while providing peace of mind to their families.

Duties

• Lead, supervise, and develop Resident Care Coordinators, Medication Aides, and Caregivers.
• Oversee resident assessments, service plans, and ongoing evaluations to ensure resident needs are met.
• Monitor resident health status and coordinate care with physicians, home health agencies, hospice providers, pharmacies, and other healthcare professionals.
• Ensure proper medication management procedures are followed in accordance with state regulations and community policies.
• Investigate and document incidents, accidents, and changes in condition, implementing corrective actions when necessary.
• Maintain compliance with all applicable assisted living regulations, resident rights requirements, and company standards.
• Participate in resident move-ins, care plan meetings, and family conferences.
• Assist with staffing, scheduling, training, and performance management of resident care personnel.
• Promote a positive environment that supports resident well-being, engagement, and satisfaction.
• Maintain accurate resident records, documentation, and reports.

Skills

• Leadership Experience: Experience supervising caregiving, resident care, or healthcare teams in assisted living, senior living, long-term care, home care, or related healthcare settings.
• Clinical Knowledge: Knowledge of resident assessments, service plans, medication administration, infection prevention, and age-related health conditions.
• Communication Skills: Ability to build strong relationships with residents, families, physicians, and team members.
• Regulatory Knowledge: Familiarity with assisted living regulations, resident rights, and compliance standards.
• Organizational Skills: Strong attention to detail with the ability to manage multiple priorities and maintain accurate documentation.
• Technology Skills: Proficiency with electronic health records, care management software, and Microsoft Office applications.