Director of Rooms
Summary
Oversee daily hotel rooms operations including front desk, housekeeping, and guest relations while driving guest satisfaction and financial performance in a luxury hospitality setting.
Leadership: Lead and manage the Rooms Division team, ensuring alignment with company values and service standards.
Operational Oversight: Oversee daily operations of Front Office, Housekeeping, Guest Relations, and other rooms-related functions.
Guest Satisfaction: Ensure exceptional guest service through effective team management and guest engagement.
Financial Management: Develop and manage departmental budgets, control costs, and maximize revenue opportunities.
Standards Compliance: Ensure adherence to health, safety, and hygiene standards.
Strategy: Develop and implement strategies to improve operational efficiency and guest satisfaction.
Training & Development: Support staff development through coaching, mentoring, and training initiatives.
Degree in Hospitality Management or related field.
Extensive experience in Rooms Division or Front Office management roles.
Proven leadership and financial acumen.
Strong interpersonal and problem-solving skills.
Proficiency in hotel management software (PMS).
What awaits you...
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.