Director of Sales
Description
Location: Marriott Dallas Las Colinas – Irving, TX
Department: Sales & Marketing
Job Type: Full-Time
Schedule: Flexible, occasional evenings, weekends, and holidays required
- Develop and execute the hotel's overall sales strategy in alignment with budget, forecast, and business objectives.
- Establish and communicate departmental sales goals, objectives, and performance expectations.
- Identify new business opportunities and develop strategies to increase market share.
- Drive revenue production across corporate, group, catering, negotiated, and other assigned market segments.
- Develop and maintain relationships with key accounts, local businesses, corporate clients, and industry partners.
- Monitor market trends, competitor activity, and economic conditions to identify opportunities and potential challenges.
- Develop strategic plans to maximize occupancy, average daily rate (ADR), and overall hotel revenue.
- Conduct regular sales calls, client appointments, presentations, and property tours.
- Oversee the development of proposals, contracts, and client negotiations.
- Ensure the hotel is competitively positioned within the local market.
- Lead, coach, and develop the hotel's Sales and Catering team.
- Establish clear expectations, individual goals, and accountability for sales performance.
- Conduct regular sales meetings, strategy sessions, and individual performance reviews.
- Monitor sales activity, account production, pipelines, and conversion rates.
- Provide ongoing coaching and professional development opportunities.
- Assist with recruiting, interviewing, onboarding, and training sales team members.
- Foster a collaborative and results-driven sales culture.
- Ensure team members maintain accurate account information, sales activities, and follow-up documentation.
- Oversee the development and maintenance of key corporate and group accounts.
- Build relationships with local businesses, corporate travel managers, meeting planners, sports organizations, and other business partners.
- Identify opportunities to grow existing accounts and develop new sources of business.
- Participate in networking events, industry associations, trade shows, and community activities.
- Ensure client relationships are maintained through consistent communication and exceptional service.
- Oversee the sales process from initial inquiry through contract and operational handoff.
- Work with the Sales and Catering team to ensure client expectations are communicated and fulfilled.
- Partner with the General Manager and Revenue Management team to develop pricing and revenue strategies.
- Participate in weekly revenue and business strategy meetings.
- Review sales production, pace reports, forecasts, and market segment performance.
- Identify business opportunities during need periods and develop strategies to generate additional revenue.
- Monitor group production, booking pace, tentative business, and lost business.
- Ensure sales strategies align with hotel inventory, demand, and overall revenue objectives.
- Analyze market conditions and competitor performance to adjust sales strategies as needed.
- Work closely with the General Manager and department leaders to support overall hotel performance.
- Partner with Catering and Banquets to ensure successful execution of contracted events.
- Collaborate with Food & Beverage, Front Office, and Operations to support group and corporate business.
- Ensure accurate communication and transition of sales commitments to operating departments.
- Participate in leadership meetings, business reviews, and strategic planning sessions.
- Maintain strong relationships with clients while ensuring the hotel consistently delivers on its commitments.
- Support hotel initiatives, brand standards, and company objectives.
- Prepare and present sales reports, forecasts, production updates, and performance summaries.
- Monitor departmental expenses and manage sales and marketing budgets.
- Maintain accurate sales records, account information, and business development activity.
- Oversee the use of hotel sales systems and reporting tools.
- Ensure timely completion of required reports, forecasts, and business plans.
- Communicate sales performance, opportunities, and challenges to hotel leadership and ownership as required.
- 3+ years of hotel sales leadership experience preferred.
- Previous Director of Sales or senior hotel sales management experience preferred.
- Experience in a full-service hotel environment strongly preferred.
- Strong understanding of hotel sales, revenue management, and market segmentation.
- Proven ability to develop and execute successful sales strategies.
- Demonstrated ability to lead, coach, and develop a sales team.
- Strong negotiation, presentation, and relationship-building skills.
- Excellent written and verbal communication skills.
- Strong financial, analytical, and organizational abilities.
- Ability to analyze market trends, production reports, and revenue opportunities.
- Experience with Marriott sales systems and hotel technology platforms preferred.
- Ability to manage multiple priorities and meet established deadlines.
- Professional appearance and strong business presence.
- Flexibility attending client meetings, networking events, and occasional evening or weekend functions.
- Competitive compensation based on experience.
- Opportunity to lead and influence the hotel's overall sales strategy.
- Supportive hotel leadership and collaborative team environment.
- Opportunity for professional growth within a multi-property hotel management company.