Director of Sales

• Sales Strategy and Pipeline Generation:
• Personally generate, develop, and manage a robust sales pipeline through prospecting, networking, referrals, direct outreach, and relationship-building activities.
• Take direct ownership of individual sales targets, consistently pursuing new opportunities and converting prospects into long-term customers.
• Build an independent pipeline without relying exclusively on marketing-generated leads, leveraging professional networks, member referrals, community connections, and targeted prospecting.
• Maintain clear visibility into every stage of the sales funnel, ensuring timely follow-ups, defined next steps, and effective management of stalled opportunities.
• Identify emerging markets, customer segments, partnership opportunities, and innovative business development strategies, translating ideas into measurable sales initiatives.
• Sales Team Leadership and Development:
• Lead, coach, and develop the Program Advisor inside-sales team, establishing clear expectations for prospecting, qualification, follow-up, conversion, and customer handoffs.
• Manage the Key Accounts or Key Partnerships representative and other sales personnel, setting priorities, defining account strategies, and monitoring individual performance.
• Establish consistent processes for pipeline reviews, performance coaching, accountability, and knowledge-sharing across the sales organization.
• Align individual and team sales activities with broader commercial objectives while promoting a results-driven and collaborative sales culture.
• Identify performance gaps and provide ongoing guidance, feedback, and development opportunities to improve team effectiveness.
• Center Relationships and Referral Development:
• Build strong relationships with center leaders and operational teams to identify new referral opportunities and strengthen collaboration.
• Develop structured referral strategies that make it easier for centers to introduce prospective members and connect them with the sales team.
• Improve communication and coordination between sales representatives and center teams to ensure timely follow-up and a seamless prospect experience.
• Maximize member referral opportunities by encouraging introductions, simplifying referral processes, and monitoring referral activity and conversion outcomes.
• Business Development and Strategic Partnerships:
• Identify, develop, and close new business opportunities and strategic partnerships across private clubs, hospitality, residential communities, healthcare, corporate organizations, public institutions, health insurance providers, and other relevant sectors.
• Build and maintain relationships with existing accounts, prospective clients, key decision-makers, and industry influencers.
• Understand partner requirements and recommend appropriate services and solutions that create mutual value.
• Represent the organization at partner meetings, industry events, and local or regional networking opportunities.
• Communicate the organization's vision and preventative healthcare offerings effectively to prospective clients and strategic partners.
• Customer Experience and Cross-Functional Collaboration:
• Coordinate with centers, external partners, and internal departments to deliver a responsive, personalized, and high-quality customer experience throughout the sales journey.
• Ensure sales commitments are aligned with operational capabilities and service delivery expectations.
• Share customer and partner feedback with relevant teams to identify improvements and address potential barriers to conversion or retention.
• Resolve customer-related issues promptly, ensuring clear ownership, communication, and follow-through.
• Sales Operations and Performance Management:
• Own assigned sales targets and budgets, monitoring individual and team performance against revenue and growth objectives.
• Analyze pipeline activity, conversion rates, forecasts, and sales outcomes to identify opportunities and address performance gaps.
• Maintain accurate records of prospect interactions, account activity, referrals, pipeline progression, and business development results.
• Deliver regular performance reports to management, highlighting revenue performance, pipeline health, risks, and opportunities for growth.
• Continuously refine sales processes, prospecting strategies, and performance management practices to improve commercial results.

Requirements:

• Progressive professional experience in sales, business development, strategic partnerships, or a related commercial leadership role, with a demonstrated track record of generating new business and achieving sales targets.
• Proven ability to independently build and manage a sales pipeline through proactive prospecting, networking, referrals, direct outreach, and consistent follow-up.
• Previous experience leading, coaching, and developing sales professionals, particularly inside-sales teams, account managers, or partnership representatives.
• Strong relationship-building and stakeholder management skills, with the ability to engage effectively with senior decision-makers, customers, partners, members, and operational teams.
• Demonstrated expertise in sales funnel management, opportunity prioritization, forecasting, and performance analysis.
• Ability to interpret sales data, monitor conversion metrics, identify performance trends, and implement strategies to improve results.
• Entrepreneurial and commercially minded approach, with the creativity to identify new markets, develop partnership opportunities, and generate sustainable revenue growth.
• Excellent verbal and written communication skills, with the ability to deliver compelling presentations, negotiate agreements, and build trust with diverse stakeholders.
• Strong organizational and time management skills, with the ability to manage multiple priorities, sales opportunities, and relationships simultaneously.
• High levels of accountability, initiative, resilience, and sound business judgment, combined with a hands-on approach to sales leadership.

Preferred Experience:

• Previous experience in healthcare, diagnostics, preventative wellness, hospitality, private clubs, health insurance, or other high-touch customer service environments.
• Experience developing and managing referral programs through center networks, members, clients, or strategic partners.
• Familiarity with managing sales budgets, revenue forecasts, performance metrics, and commercial reporting.
• Experience developing partnerships across corporate, healthcare, hospitality, and institutional markets.

Benefits:

• Remote Work: Fully remote position based in the United States.
• Leadership Opportunity: Take ownership of sales performance, business development, and strategic growth across assigned markets.
• Career Development: Opportunity to lead and develop a sales team while expanding expertise in the longevity, wellness, and preventative healthcare sectors.
• Strategic Impact: Direct influence on revenue generation, market expansion, partnership development, and customer acquisition.
• Entrepreneurial Environment: Opportunity to identify new business opportunities, implement innovative sales strategies, and contribute to organizational growth.
• Relationship-Driven Culture: Build meaningful connections with customers, members, healthcare professionals, and strategic partners.
• Professional Exposure: Opportunities to represent the organization at industry gatherings, partner meetings, and regional networking events.