Director of Strategy & Business Operations - CEO Office
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The Director of Business Operations will establish company-wide governance for strategic initiatives, translate executive priorities into executable plans, coordinate cross-functional delivery, improve operating processes, track risks and decisions, develop executive reporting, and support CEO decision-making.
Responsibilities
- Establish and maintain governance for strategic and business-critical initiatives
- Translate executive priorities into delivery plans, milestones, ownership, dependencies, and success measures
- Monitor delivery progress, risks, resourcing constraints, and interdependencies
- Lead cross-functional coordination and clarify ownership, decision rights, and hand-offs
- Identify and resolve execution barriers and escalate material issues
- Design and improve SOPs, operating processes, governance structures, and accountability mechanisms
- Develop and oversee weekly, monthly, and quarterly business operating cadences
- Maintain project, issue, risk, dependency, decision, and action registers
- Develop executive dashboards and management reporting frameworks
- Conduct post-implementation reviews and track remediation actions
- Structure complex issues into decision options and recommendations for the CEO
Requirements
- Approximately 8–12 years of relevant experience in business operations, strategy execution, management consulting, enterprise PMO, transformation, or a comparable discipline
- Experience leading complex company-wide or cross-functional initiatives involving senior stakeholders
- Experience working directly with CEOs, executive committees, or equivalent senior leadership groups
- Experience establishing operating rhythms, governance frameworks, executive reporting, and management dashboards
- Strong commercial judgement, analytical capability, and practical recommendation skills
- Excellent written and verbal executive communication skills in Mandarin and English
- Strong facilitation, negotiation, prioritisation, and conflict-resolution capability
- Practical understanding of governance, risk, compliance, and internal controls
Benefits
- Performance-based bonuses
- Health and wellness benefits
- Flexible working arrangements
What they ask for
Required
- Approximately 8–12 years of relevant experience in business operations, strategy execution, management consulting, enterprise PMO, transformation, or a comparable discipline
- Experience leading complex company-wide or cross-functional initiatives involving senior stakeholders
- Experience working directly with CEOs, executive committees, or equivalent senior leadership groups
- Experience establishing operating rhythms, governance frameworks, executive reporting, and management dashboards
- Strong commercial judgement, analytical capability, and practical recommendation skills
- Excellent written and verbal executive communication skills in Mandarin and English
- Strong facilitation, negotiation, prioritisation, and conflict-resolution capability
- Practical understanding of governance, risk, compliance, and internal controls