Director of Technical Sales
SUMMARY:
Responsible for directing the company’s Technical sales team, reporting sales force effectiveness, and productivity. Establishes and develops strategic sales tactics based on organizational goals that will promote sales growth, profitability, and customer satisfaction. Responsible for the processes and systems related to the servicing of both external and internal customers and the support of the sales staff. Provides team members with the appropriate training, tools, direction and motivation that enables their success.
ESSENTIAL JOB FUNCTIONS:
Designs, implements, and manages auto sales forecasting, planning, and budgeting processes. Institutes high levels of quality, accuracy, and process consistency in forecasting and budgeting strategies with the sales force
Responsible for establishing growth targets, revenues, and profits and reporting outcomes to company leadership
Provides leadership to the sales organization and acts as a liaison between the sales force and manufacturing facility
Reports sales strategies, opportunities, and industry threats directly to executive management. Collaborate with other management team members to identify opportunities for sales process improvement and successful implementation of sales strategies
Collaborate and make recommendations for adjustments to sales roles and other team configurations to maximize sales productivity
Ensure sales reports and other internal intelligence is provided to the sales organization. Develop and maintain reporting tools to organize industry information
Coordinate CDI price reviews, develop pricing strategies with the sales team, and organize rebate pricing agreements
Visit customer facilities, review quality issues, and maintain healthy partnerships with the customer base. Travel is required
Lead and mentor team members by providing friendly motivation and guidance to produce an outstanding staff with a customer centric focus
Manages and directs the day to day operations of the customer service department
Prioritizes training programs for sales and sales support roles to develop and reinforce critical job competencies
Monitors that all corporate policies and procedures regarding sales and order processing are being complied with
Runs and interprets various weekly and monthly reports
Other job functions as required
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree
10+ years’ experience in a large-scale manufacturing environment
OTHER SKILLS AND ABILITIES:
Should have a strong understanding of business systems and procedures
Must be able to work in a fast-paced environment
Must possess the ability to multi-task and be able to prioritize assignments
REPORTING RELATIONSHIPS:
Reports to VP of Sales and Marketing
BENEFITS:
Comprehensive medical, dental, and vision plans.
Flexible Spending Account (FSA) and Health Savings Account (HSA).
Company-paid basic life insurance, AD&D, Short and Long-Term Disability.
401(k) with company match for eligible associates.
Gym reimbursement.
Employee Wellness Program.
Employee Assistance Program (EAP).
Zero Accident Culture (ZAC).
Paid holidays and vacation.
EFFORT AND WORKING CONDITIONS:
This is a remote position. The role will require regular travel to customer locations, along with occasional travel to company facilities, industry events, and internal business meetings.