Director, Private Banking

JOB SUMMARY / INTRODUCTION

The role is responsible for being the single point of contact for clients referred from FAB network (UAE, India, GCC, APAC) to Singapore booking center, on-boarding new clients, handling servicing requirements and managing client relationships by offering Private Banking products and services across the identified customer segments and geographies to achieve financial and non-financial business objectives. Help to establish FAB as a strategic player in the PB business across Asia region.

KEY RESPONSIBILITIES

• Serve as single point of contact (SPOC) in Singapore for FAB Network RMs.
• Be the resident expert for Singapore booking centre – regulations, processes.
• On-board new family office clients in APAC, GCC, NRIs, and service existing relationships.
• Assist to increase penetration of Investment, Insurance, Treasury and lending products within client portfolios.
• Contribute to increase in overall AUM of PB business.
• Generate fee, forex and interest income.
• Ensure compliance to KYC/AML policies (as prescribed).
• Ensure adherence to bank’s policies for client management and sales of PB products.
• Ensure overall compliance to regulations and qualification criteria from MAS.
  

MAS – Individual Accountability & Conduct

• Designated as “Material Risk Personnel - MRP” as per MAS-Individual Accountability and Conduct Guidelines.
• Adhering to the Fit and Proper requirements of the bank.
• Confirm and attest to the Job Description and Balance ScoreCard (if applicable) on a periodic basis.
• Ensure completion of MRP assessment with Senior Manager.
• Adhere to the Bank's Code of Conduct.
  

Frameworks, Boundaries, & Decision-Making Authority

• Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.
  

REQUIREMENTS / QUALIFICATIONS

• Knowledge & Experience – Essential
• Post Graduate degree in Management / Commerce/Finance/Economics or equivalent qualification from a recognised university.
• Minimum 15 years of hands-on experience in relationship handling.
• Strong sales, negotiation and client servicing skills.
• Currently performing a similar role in Asia region.
• Passed Client Advisory and Competency Standards Assessment (CACS papers I & II).
• Meets MAS qualification criteria for Financial Advisors.
• Display high level of integrity to customers and the Bank.
  

Preferred

• Familiar with the banking and financial regulatory framework in Singapore, India, UAE.
• Experience with NRI, UAE, APAC HNW and Family Office customers.
  

Skills

• Fluent in English and Arabic/Hindi/Urdu (as per relevant market coverage).
• Excellent communication and interpersonal skills.
• Collaborative team player and highly adaptable to the changing needs of internal and external customers.
• Sensitive to multi-cultural work environment.
• Ability to multi-task, attentive to details, proactive and flexible.
• Ability to perform effectively under pressure and within tight deadlines.
• Customer oriented and always looking out for ways to improve process and services.