Director, Product Management - Agency Solutions

As the Director, Product Management – Agency Solutions, reporting to the VP of Product Management on the Innovation & Development team, you will lead product strategy and execution across Moore’s Agency roadmap. You will set the vision and multi-year roadmap for Agency Solutions, partner with Agency Leaders and executive stakeholders to identify where product and technology can create the greatest client and business value, and turn that strategy into delivered capabilities. Many of the products Agency Solutions will build depend on data & analytics, so a proven analytics background and skill set are essential to this role. You will work across engineering, data management, data science, analytics, creative technology, operations, finance, design, and go-to-market partners to align priorities, make investment trade-offs, and deliver measurable outcomes. This is a senior leadership role that starts hands-on, owning strategy and delivery directly, with the opportunity to build and lead a team as the Agency Solutions portfolio grows.

This is a full-time, salaried, US-based remote position.

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels and devices. We are an innovation-led company that is the largest marketing, data and fundraising company in North America serving the purpose-driven industry with clients across education, association, political and commercial sectors.

Check out www.WeAreMoore.com for more information.

Your Impact:

• Own the product vision, strategy, and multi-year roadmap for Agency Solutions, aligning investments to Moore’s business priorities, client outcomes, and agency growth goals.
• Serve as the primary product partner to Agency Leaders and executive stakeholders, shaping where product and technology can create the most value across agency operations and client delivery.
• Lead discovery, requirements, and delivery directly for the highest-impact initiatives, and lead a supporting team as the portfolio grows.
• Make portfolio-level prioritization and investment decisions across client and agency needs, new capabilities, platform improvements, technical dependencies, and operational excellence, and communicate the trade-offs clearly.
• Build business cases for new initiatives, including expected value, cost, risk, and success measures, and secure alignment with leadership.
• Set the AI direction for agency work, identifying where copilots, agents, and automation can improve quality, speed, and profitability, and guiding responsible adoption.
• Establish product, adoption, quality, and financial metrics for Agency Solutions, and report progress and outcomes to senior leadership.
• Apply deep knowledge of data & analytics, which many of the products across Agency Solutions will require.
• Partner with engineering, data, design, and creative technology leaders to align capacity, sequence dependencies, and deliver against roadmap commitments.
• Establish consistent product practices across Agency Solutions, including discovery, requirements, release planning, launch, enablement, and post-release learning, that scale across stakeholders and products.

Your Profile:

• 10+ years of experience in product management, with progressive responsibility for product strategy and cross-functional leadership.
• Track record of setting product strategy and owning multi-year roadmaps for a product portfolio or significant product line, with measurable business results.
• Experience partnering with executive stakeholders and translating business strategy into product investment decisions.
• Proven ability to lead through influence across cross-functional teams; people management experience, or readiness to build and lead a team, is a plus.
• Strong business acumen, with experience building business cases and connecting product decisions to revenue, cost, profitability, and client outcomes.
• Hands-on experience with Agile delivery using JIRA, Confluence, or similar platforms, including writing requirements, user stories, and acceptance criteria.
• Skilled at bringing structure to ambiguous, cross-functional problems and making clear, well-reasoned prioritization decisions.
• Demonstrated data & analytics expertise is required, as you will lead products that rely heavily on analytics. Experience defining success metrics, analyzing data, and using insights to guide strategy and communicate results.
• Experience taking AI-enabled products or workflows from concept to adoption is strongly preferred.
• Excellent written and verbal communication skills, with the ability to influence senior leaders and work effectively with technical teams.
• Knowledge of agency operations, nonprofit fundraising, reporting and measurement, media, digital, or creative technology is preferred.
• Bachelor’s degree required; MBA or equivalent practical experience is a plus.

How We’ll Support You:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.