Director, Quality Assurance
Summary
Leads quality assurance for a thermal management solutions company, ensuring product quality, regulatory compliance, and operational excellence across aerospace, defense, and industrial sectors.
About ACT
Advanced Cooling Technologies, Inc. (ACT) is a leading provider of thermal management solutions for aerospace, defense, data centers, energy, and industrial applications. For more than 20 years, ACT has engineered and manufactured innovative technologies that solve complex thermal challenges in demanding environments. Our team is driven by continuous innovation, teamwork, and collaboration, delivering reliable solutions that support critical missions and next-generation technologies worldwide.
Position Summary
ACT is seeking a Director, Quality Assurance to provide strategic leadership for our quality organization and Quality Management System across multiple locations. This role is responsible for ensuring product quality, regulatory and customer compliance, and the effectiveness of quality systems supporting both high-mix, low-volume and high-volume manufacturing operations.
The Director will lead and develop the Quality team, drive continuous improvement and operational excellence, and partner closely with Operations, Engineering, Supply Chain, and other leaders to strengthen quality performance and support ACT’s continued growth.
Key Responsibilities
- Provide strategic leadership and direction for the quality organization across all company locations.
- Maintain and continually improve the Quality Management System (QMS), including compliance with AS9100 and ISO 9001 requirements.
- Establish quality strategies, standards, and controls that support product quality, operational performance, and customer requirements.
- Lead, develop, and build capability within the Quality team.
- Analyze quality and manufacturing metrics to identify risks, trends, and improvement opportunities.
- Lead continuous improvement efforts to reduce scrap and rework, improve efficiency, and enhance customer satisfaction.
- Drive effective corrective and preventive actions and systematic problem-solving.
- Partner cross-functionally to improve product and process quality.
- Provide oversight for customer quality issues, supplier quality performance, and audits.
- Maintain readiness for customer, registrar, and regulatory audits.
- Promote a culture of quality, accountability, collaboration, and continuous improvement.