Director, Quality Assurance

Who We Are

We are Textron Systems, best known for innovative defense technologies and services. We are a part of Textron Inc, one of the world’s leading multi-industry companies, recognized for its powerful brands such as Bell, Cessna, Beechcraft, E-Z-GO, Arctic Cat and many more. Our company leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative products and services.

But our business is all about people – the customers who rely on us and the exceptional team that brings our mission to life.

We've been in the industry for more than 50 years and embraced the unique capabilities that come with being a mid-sized player. We bring the agility of a small business to meet our customers' most urgent requirements and empower our team members to push past possible. We can scale quickly to solve the big problems, working across functions, sites, and business lines to make it happen. We’re comprised of 7 domains specializing in Air, Sea, Land, Weapons Systems, Electronic Systems, Propulsion, and Testing and Training Simulations.

Start your career in a big way by joining Textron Systems. We are here to provide necessary and life-changing services and products to our customers. We are right where the real work happens. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth. Talent development is a big part of who we are. Don't just start your career - go big.

Visit TextronSystems.com to read more about who we are and the products we make!

Job Summary
The Quality Assurance Director is an advanced technical resource in the principles and application of quality systems and compliance, responsible for developing goals, objectives and the organizations quality strategies. The role executes alignment of procedures, processes and resources related to the Quality Management System and helps drive the Quality Engineering team, a Nondestructive Test Lab, Receiving and In-process Inspection, Calibration and internal auditing in support of the entire Quality Management System. The Quality Assurance Director also serves as a key liaison between Textron Systems and our customers, ensuring that mutual quality interests are aligned to enable product maturation and delivery.

About This Role

In this role, you will be responsible for\:

· Developing overall culture for continuous improvement in Quality.

· Promote an “end to end” focus on Lean & Quality from our Suppliers, through our manufacturing processes, and ultimately to our internal and external customers.

· Ensure all ISO 9001/AS9100 processes are followed, audited and documented showing impartial evidence of compliance.

· Drive implementation of the Textron Systems Quality Management System (QMS).

· Drive use of standardized lean and quality tools, share best practices, and benchmark against world class companies to achieve a higher level of Operational Excellence.

· Evaluate organizational design and recommend improvements to optimize resources

· Plan, assign and direct work, provide promotional and salary recommendations, coach, train and develop talent and performance manage employees accordingly.

· Participate in due diligence activities for mergers, acquisitions, and divestitures.

· Develop and execute roadmap to achieve a long-term Quality vision.

· Assure the requirements of our ISO 9001/AS9100 and other quality management systems are maintained. This includes quality reporting, corrective/preventative actions, Internal Auditing System and customer complaint tracking.

· Develop and execute Quality Strategies in support of New Product Development (NPD) that satisfy near term demands of development programs and support a long term vision of transitioning to a full rate production.

· Analyze data, identify areas of opportunity, and implement kaizen activities or corrective actions to address quality problem areas/opportunities.

· Communicate problems & resolutions to customers and senior management.

· Maintain the Quality score cards by Work Call, Product Family and Supplier.

· Develop quality plans in support of proposals and awarded programs.

· Manage Capital, Point of Control, and Expense budgets associated with Quality operations and improvements

· Develop Quality Cost Bids for proposals as well as initial baseline budgets and estimates to compete for awarded programs.

· Manage direct and indirect budgets.

· Exercise timely effective Root Cause and Corrective Action Analysis.