Director, Revenue Cycle Operations & Improvement

PromptCare is seeking a Director, Revenue Cycle Operations & Improvement to partner with Revenue Cycle and Operations leadership to lead the order-to-cash transformation agenda and drive measurable improvements in bad debt, cost of collections, denial rates, held A/R, A/R aging, days sales outstanding (DSO), and asset recovery. This role combines hands-on leadership of two direct-report functions with cross-functional collaboration across Intake, Resupply, and Field Operations to strengthen the systems, technology, and processes that support PromptCare’s long-term cash performance. The Director will serve as both a tactical project leader, driving targeted recovery initiatives through completion, and a strategic change agent, building sustainable capabilities and continuous improvement across the revenue cycle.

Reporting to: Vice President of Revenue Cycle Management

Job Type: Full-time