Director - Sales - ServiceNow Services - IT Services

Director - Sales Title:

Director - Sales Location: Delhi NCR or Bangalore

Reports to:

Director - Sales

Type:

Full-time - quota-carrying individual contributor

Mandate:

Build and close India ServiceNow services pipeline, working alongside the ServiceNow field and partner ecosystem.

About Us:

We are a fast-growing, AI-first ServiceNow transformation partner - spanning strategy and advisory, delivery and modernization, and support - helping enterprises turn platform potential into business performance. Now around 70 people and scaling quickly, we are building our India go-to-market on the back of deep ServiceNow ecosystem relationships, while our delivery bench also powers engagements for international clients. This is an opportunity to shape the commercial engine of a company in its next phase of growth.

The role:

This is a hands-on, quota-carrying sales role for someone who is already active in the ServiceNow India ecosystem and wants a larger canvas. You bring relationships with ServiceNow field teams, fellow partners, or ServiceNow-buying enterprises, and you convert them into qualified opportunities and closed services deals. You run your own pursuits end to end, with support from pre-sales and delivery, and you contribute to how we shows up in the ecosystem. It suits a strong senior seller ready to step up, rather than someone who needs an inherited pipeline to work from.

What you'll own:

- Carry and deliver an individual India services bookings / revenue number.

- Build pipeline from your own network, ServiceNow field and partner introductions, and targeted outbound.

- Run full-cycle enterprise services sales: discovery, solutioning with pre-sales and delivery, commercials, and close.

- Support the ServiceNow India alliance motion - co-sell conversations, deal registration, and account mapping with ServiceNow reps.

- Partner with pre-sales on pursuits, proposals, and estimates.

- Represent us at ServiceNow events, partner forums, and customer meetings.

- Maintain accurate pipeline hygiene and forecasting in CRM.

Must-have:

- Working relationships in the ServiceNow India ecosystem (ServiceNow field / alliance, partners, or ServiceNow-buying enterprises) - this is what enables a fast ramp.

- 8+ years selling IT / enterprise services, with a track record of carrying and hitting an individual number.

- Experience selling ServiceNow services (implementation, ITSM / ITOM, HRSD, HAM / SAM, modernization, managed services), or closely adjacent platform services with a credible path into ServiceNow.

- Familiarity with the ServiceNow partner model - deal registration, co-sell mechanics, and how partner tiers and specializations work.

- Comfort selling to CIO / IT leadership and to procurement, with sound commercial judgement.

- Self-starter, able to generate pipeline independently and manage several pursuits at once.

Nice-to-have:

- Prior experience at a ServiceNow Elite / Premier partner, or at ServiceNow itself.

- ServiceNow sales certifications or accreditations.

- Breadth across the ServiceNow portfolio - IT (ITSM / ITOM / ITAM), Security & Risk (SecOps / IRM), CRM (CSM / Field Service), HR (HRSD), App Engine, and AI (Now Assist, Moveworks).

- Exposure to international (e.g. US) accounts or SI / advisory channels.

What success looks like:

1. First 90 days:

- Target account list agreed, and first ServiceNow field / partner introductions activated.

- Early qualified opportunities in motion, with pre-sales engaged.

- Clean, current pipeline visible in CRM.

2. 6 - 12 months:

- Consistent pipeline coverage against the individual number, and first closed services deals.

- Repeat opportunities sourced through ServiceNow co-sell and partner referrals.

- Reference-able customer relationships that support follow-on work.

Compensation:

Competitive base plus performance-linked variable, commensurate with experience and the strength of existing ServiceNow ecosystem relationships.