Director, Security, Risk & Compliance Operations

Opportunity
Edged has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s data center infrastructure. We are seeking a results oriented senior leader with a strong track record of operational excellence to act as the Director, Security, Risk & Compliance Operations. This leader will report directly to the VP of Operations, based in the US and be responsible for the Security programs, compliance and Business Continuity for all Edged Energy facilities in North America. We are looking for someone who will elevate security and risk operations, provide technical expertise, program management and someone that can have a high influence working with cross-functional teams and departments. In this role, the candidate will need to drive enterprise strategy into operational execution by defining standards, drive accountability, risk avoidance and operational readiness.
Edged is highly selective about the people we bring on board because our mission depends on it. Progress happens quickly and we must be able to trust one another to be transparent, communicative, strategic, reliable, and driven. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value.
Key Responsibilities
Include but are not limited to:
Leadership Function

Serve as strategic partner to the Operational function by overseeing all program requirements for physical security, compliance and business continuity
Oversee the physical security, compliance and business continuity team supporting Edged North America
Set clear expectations and goals for performance and leadership behavior aligned with Edged values, department objectives, driving respect, accountability and excellence in the department
Develop operating models, headcount support, performance KPI’s, investment decisions and operating procedures
Create multi year roadmap for the security, risk and compliance operations across data center and corporate environments
Define policies, procedures, standards and operating procedures that reduce risk, drive consistency, meet customer needs and ensure sites are audit ready
Establish KPI scorecards metrics for the department and lead monthly and quarterly business reviews
Oversee risk assessments for the physical security of the sites, closely collaborating with those performing similar functions with cyber security
Drives standard for the basis of design around physical security systems, including site testing
Supports cross-functional teams such as sales, IT and Facility operations teams by responding to requests for information related to physical security.

Physical Security Leadership

Evaluates and implements technology to use for access control, CCTV surveillance, audit trails, remote alarm monitoring & response, and directly deploys these technologies with support of the project management and site security team.
Build and execute the enterprise physical security strategy for all data center, offices, and critical infrastructure locations.
Establish and maintain physical security policies, standards, and operating procedures.
Oversee: (Access control systems, CCTV and video management, Intrusion detection systems, Visitor management, Security operations and monitoring, Guard force management, Badge administration, Key and asset management)
Conduct security risk assessments for new facilities and existing sites.
Lead investigations involving physical security incidents, theft, workplace violence, unauthorized access, or security policy violations.
Develop executive reporting and security metrics
Experience setting up and operating a Security operations center that need to work in alignment with the facility operations centers.

Compliance & Risk Management

Own the organization's compliance programs supporting: (SOC 2 Type II & ISO/IEC 27001/PCI)
Coordinate annual audits, assessments, and evidence collection.
Partner with Information Security and Internal Audit to maintain audit readiness throughout the year.
Track and ensure all corrective action plans remediation activities.
Maintain security policies, procedures, and control documentation.
Perform enterprise risk assessments and recommend mitigation strategies.
Track compliance KPIs and provide regular reporting to executive leadership.
executive leadership.
Maintain a customer and audit ready operating stance across all the data centers

Business Continuity & Resilience

Develop, implement, and maintain the enterprise Business Continuity Management (BCM) program
Lead Business Impact Analyses (BIA) across departments.
Develop and maintain: Business Continuity Plans (BCPs), Crisis Management Plans & Emergency Response Procedures
Disaster Recovery coordination with IT
Plan and facilitate tabletop exercises and operational simulations
Coordinate incident response during major operational disruptions
Drive continuous improvement based on lessons learned

Skills & Requirements
Education / Experience

MS/BS degree from a four-year university in business administration, criminal justice, information security, business administration or related fields (Masters preferred)
8-10+ years of progressive experience in corporate security, physical security operations, data center security, critical infrastructure security or related security leadership roles.
7+ years of leadership experience managing leaders, multi-site programs and teams in a 24/7 or critical infrastructure environment
Experience with compliance, risk management or business continuity
Experience in data center, cloud, critical infrastructure, telecommunications, or highly regulated environments
Experience leading large scale contract guard force and services across multiple geographies
Experience with product implementation consulting, training material development, product onboarding, and project and account administration
Experience leading budget strategy, forecasting and capital investment allocation
Experience collaborating with facility management & operational teams
Experience working and presenting to internal and external stakeholders
Excellent interpersonal skills
Excellent time management and team delegation and leadership
Excellent written and verbal communication and presentation skills

Specific Skills / Abilities

Ability to manage multiple priorities and drive department strategy in a fast-paced environment.
Technologically savvy with a willingness to independently learn new technical skills.
Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.
Ability to respond to questions from groups of managers, clients, customers, and the public.
Requires a high level of commitment to customer service, whether co-workers or clients
Ability to manage cost tracking and budgeting for all security projects and operations.
Ability to analyze and solve problems involving several options with limited information.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
Requires analytical and quantitative skills.
Proven management skills, customer service orientation, and problem-solving knowledge
Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences.
Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
MSOffice applications (i.e., Outlook, Word, Excel, PowerPoint, Teams, SharePoint) in addition to Blue Beam, Autodesk and Security System applications are beneficial.
Occasional travel will be required for training and meetings.