Director Senior Director Critical Facility Operations

You will lead operational reliability, availability, safety, maintenance, vendor performance, and readiness across critical facilities. You will manage incident response and root-cause analysis, standardize operating procedures, align vendor contracts and service levels, develop high-performing teams, and guide operational readiness for new builds.

Responsibilities

• Drive a no-downtime operating model across facilities
• Own uptime performance, incident response, and root-cause analysis
• Manage vendor operations, reviews, and accountability
• Align service-level agreements, incentives, ownership, and response responsibilities
• Build and enforce safety procedures
• Implement preventive and predictive maintenance strategies
• Standardize SOPs, MOPs, and EOPs
• Build and lead high-performing operational teams
• Ensure operational readiness for new builds and influence site strategy

Requirements

• 12 to 15 or more years in mission-critical facilities or data center operations
• Experience managing multi-site, vendor-heavy environments
• Expertise in electrical and mechanical systems
• Track record of improving uptime and performance