Director, Sensory Science & Product Perf

Summary

The Sensory Science and Product Performance Director is primarily responsible for leading the day to day operations of all sensory and product testing - consumers, employees and expert panel. This new role will set-up and standardize the process of conducting product and consumer experience testing, questionnaires, data collection and reporting

The role interacts with all of the Insights Strategic Category Leads - Oral Care, Skin Health, Personal and Home Care and will manage a team of 5 people

What you will do

• Sets-up the new group/team of Sensory and Product Performance team

• Leads all the sensory and product testing - consumers, employees and expert panel

• Oversees the setting up and standardization of the process of conducting product and consumer experience testing, questionnaires, data collection, analysis and reporting

• Ensures all testing incorporates benchmarking against key competitors/gold standard for perceivable superiority

• Leads the setting up of data collection to ensure we house and own the database for better and standard internal reporting and be more predictive and prescriptive

• Uncovers cross-category/transversal opportunities

• Embeds the mindset of being granular/surgical with the entire product usage journey

• Leads the group which will support to the Strategic Category Leads (not client facing)

Competencies/Skills:

• Strong leadership

• Able to execute the vision of building a new team

• Insightful and analytical

• People-centric mindset

• Data Curation

• Connecting the dots/synthesis

Required Qualifications

• Minimum of a Bachelor's degree is required

• 7+ years of professional experience in sensory science and/or consumer insights is required

• 3+ years of experience as a people manager is required

• Experience in leading consumer/expert/employee panels and analyzing resulting data is required

• Previous industry experience leading technical projects and influencing cross-functional partners within the CPG, Food Technology, Personal Care, or related consumer products experience

• Ability to communicate and present to technical and non technical audiences at all levels

Preferred Qualifications

• Masters or MBA