Director – Software Implementation
Description
Welcome to GEP
Who We Are
GEP, with over 30 offices internationally, is the fastest growing procurement and supply chain solutions firm – consulting, software and managed services. GEP has succeeded by being smart and creative; solving complex problems and finding opportunities for the world’s largest organizations.
How You Grow at GEP
We recognize people who make a genuine difference, work hard and drive achievements. Results are noticed and rewarded. It’s how you will grow a career at GEP, and in a much shorter time frame than at other firms.
Celebrating Everyone
GEP succeeds through the ideas and creativity of our team members so we embrace people of all experiences, nationalities, abilities, cultures, races, gender identities, sexual orientations and ages. What makes you unique and different is celebrated and will help GEP stand out even more. And we are a women-founded and -owned company so our foundation is making GEP a great place to work for women, a place where women can learn, advance and give back.
Are You One of Us
Director – Software Implementation
GEP is a global leader in procurement and supply chain transformation, combining strategic consulting, advanced technology, and managed services to help leading enterprises drive measurable business outcomes.
Our technology solutions, including GEP SMART™ and GEP NEXXE™, enable organizations to transform their procurement and supply chain operations through intelligent, integrated digital platforms.
We are looking for an accomplished Director – Software Implementation to lead complex, enterprise-wide software implementation programs within GEP's Technology Services Organization (TSO).
This is a client-facing leadership role focused on end-to-end program delivery, implementation governance, executive stakeholder management, and customer success.
The ideal candidate brings strong enterprise SaaS implementation experience from a leading software provider or technology consulting firm, with the ability to manage complex global deployments, lead cross-functional teams, and deliver successful technology transformations.
What You'll Do:
Implementation Leadership: Lead end-to-end enterprise software implementations, ensuring successful delivery within agreed scope, timelines, budgets, and quality standards.
Client Leadership: Act as a trusted advisor to senior client stakeholders, managing executive relationships, steering committees, expectations, and escalations.
Implementation Governance: Establish robust governance frameworks, monitor program performance, proactively manage risks, and drive timely issue resolution.
Cross-Functional Collaboration: Partner with solution architects, functional consultants, product teams, and technical specialists to deliver integrated, scalable solutions.
Transformation Management: Oversee key implementation phases, including solution design, configuration, integrations, testing, deployment, and post-go-live stabilization.
Delivery Excellence: Drive implementation best practices, process improvements, resource optimization, and consistent delivery standards across engagements.
People Leadership: Lead and mentor geographically distributed implementation teams, building a culture of accountability, collaboration, and client-centric execution.
Business Growth: Identify opportunities for account expansion, cross-selling, and new business development through strong client partnerships.
What You Should bring:
15+ years of experience in enterprise software implementation, SaaS professional services, technology consulting, or large-scale digital transformation.
Proven experience leading complex, multi-country enterprise software implementation programs for global clients.
Strong background in Source-to-Pay (S2P), Procure-to-Pay (P2P), procurement technology, supply chain solutions, or enterprise applications.
Implementation experience with platforms such as Coupa, Ivalua, SAP Ariba, JAGGAER, IBM Maximo, Kinaxis, Oracle, or comparable enterprise SaaS solutions.
Demonstrated success in client-facing delivery leadership, program governance, and sales/pre-sales support.
Ability to manage multiple workstreams, distributed delivery teams, and complex enterprise integrations.
Strong consulting mindset, executive presence, problem-solving capabilities, and customer orientation.
Experience working with global enterprise clients and managing senior business and technology stakeholders.
Prior experience in a client-facing implementation leadership or technology delivery role within these organizations is strongly preferred.
Why Join GEP?
Lead Global Transformations: Drive high-impact technology implementations for leading multinational enterprises.
Influence at the Executive Level: Partner with senior business and technology leaders to deliver meaningful transformation outcomes.
Work with Cutting-Edge Technology: Deliver intelligent procurement and supply chain solutions powered by AI, automation, and enterprise SaaS.
Make a Lasting Impact: Shape delivery excellence, develop high-performing teams, and contribute to the growth of GEP's global technology organization.
If you're passionate about leading complex enterprise technology transformations and delivering exceptional client outcomes, we'd love to connect.