Director, Solution Management(中和/八德)-TC30183

Essential Duties and Responsibilities:

• Lead projects and deliver a clear strategy and partner closely with marketing, engineering, and sales to provide complete server solutions to customers
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements
• Engage with customers at various levels including senior executives, engineering, and product marketing to convey our capabilities and vision, and understand their challenges and requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Provide product training to internal teams, sales teams and customers
• Provide customer support to both internal and external as needed

Qualifications:

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering with 10+ years of hands-on experience in system/server architecture is preferred
• Demonstrate ability in product management role, must manage a number of products from initial concept through development, launch, and end-of-life
• Strong knowledge with computer architecture including data center solutions
• Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote, answer questions, and receive feedback
• Experience with virtualization, containerization, and storage products (e.g. VMware, Virtual Box, Docker, Kubernetes, PFS, pNFS, and CEPH)
• Bilingual in English is a plus