Director Spa & Wellness Rixos and All-Inclusive Collection

Key Responsibilities

Strategic Leadership

• Develop and execute short- and long-term wellness strategies aligned with Rixos and AIC brand standards.
• Innovate wellness programs integrating spa fitness nutrition and mindfulness.

Operational Excellence

• Oversee spa and wellness operations across multiple properties ensuring consistency and quality.
• Implement Standard Operating Procedures and maintain compliance with health and safety regulations.
• Lead openings and assist development during the design stage

Financial Management

• Manage global budgets forecasting and P&L for spa and wellness operations.
• Drive revenue through strategic pricing promotions and partnerships.

Brand & Guest Experience

• Act as a global ambassador for wellness representing Rixos and AIC values.
• Ensure personalized guest journeys and exceptional service standards.
• Team Development
• Recruit train and mentor spa leaders across regions.
• Foster a culture of well-being and continuous improvement for team members.

Marketing & Innovation

• Collaborate with marketing teams to promote wellness offerings globally.
• Stay ahead of industry trends and introduce innovative treatments and experiences.

Compliance & Sustainability

• Ensure adherence to local regulations and global wellness standards.
• Promote sustainable practices and ESG initiatives in spa operations.

Qualifications :

Qualifications

• Ideally Bachelors degree in Hospitality Business Administration or Wellness Management.
• Minimum 57 years in luxury spa leadership preferably multi-property or global role.
• Strong financial acumen and strategic planning skills.
• Expertise in wellness trends spa technology and guest experience design

Additional Information :

Remote Work :

No

Employment Type :

Full-time

Key Skills
Typing,Athenahealth,Assisted Living,Computer Skills,Microsoft Publisher,Triage,Health Coaching,Workers' Compensation Law,Case Management,Benefits Administration,Memory Care,Word Processing
Experience: years
Vacancy: 1