Director, Technical Program Management F/T

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Technical Program Management F/T

Overview
Lead a global team of individual contributors and potentially first level managers who are conceptualizing, rationalizing, and driving multiple simultaneous projects to deliver engineering work.
Role.
• Drive overall strategy and teams inside and outside of your organization to deliver the expected results.
• Develop and communicate department vision that supports the broader organizational vision.
• Deliver the multi-year roadmap for an executive vice president’s book of work and plan the associated technology roadmap.
• Deep understanding of the platform, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems.
• Create a data driven and continuous learning culture across your organization and use this data to drive incremental improvements.
• Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction.
• Think strategically but stay on top of tactical execution rigorously inspecting the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar.
• Adapt to shifting goals and activities while managing multiple activities in parallel.
• Build and cultivate strong internal relationships.
• Manage escalations.
• Actively encourage the development of your technical staff.
• Teach others how to determine performance and leadership bar.
• Effectively set expectations and build robust launch plans for new team members.
• Supervises a team comprised of one Lead Technical Program Manager, three Software Engineers, three Technical Solution Architects, one Technical Account Manager, and three Engagement Managers.

About You
• Position requires a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering, Engineering, Software Engineering, or related and seven (7) years of progressively responsible experience in job offered or as a Programmer Analyst, Senior Engagement Manager, Technical Lead, Software Engineer, or related.
• Qualifying experience must include four (4) years of experience with each of the following: Agile Methodology; MS Office Suite. And two (2) years of experience with the following: AWS Cloud; Payments domain; Jira; Rally; Scrum; Kanban.
• Option to work from home-based office exists. May reside anywhere within the United States.
• To apply, please click the “Apply for job” link above, or send resume to recruiter Gretchen Pepe, Gretchen.Pepe@mastercard.com, 2200 MasterCard Blvd, O’Fallon, MO 63368-7263. Ref MC46-2026.

Incentives offered through MasterCard’s Employee Referral Program Apply to this position. For more information, please visit our Employee Referral Site or see employee handbook.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $152,000 - $258,000 USD