Director, Technical Program Management F/T

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Technical Program Management F/T

Overview

Role
• Lead and coach Technical Program Management (TPM) where teams drive architecture, design, develop/build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products and Platforms.
• Manage the day-to-day activities of the program team within an Agile/Scrum environment.
• Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations.
• Identifies and fills gaps between regions, architectures, and organizations.
• Identify and remove blockers and always find the path forward in challenging situations.
• Utilizes cross organizational mechanisms to describe and drive continuous improvements.
• Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or an outcome that spans multiple teams and integrations across the enterprise.
• Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with.
• Manages across the portfolio assessing business/technical trade-offs while working across organizations for ways to align teams, technologies (i.e. the infrastructure used to build/deploy/operate services), and organizations into approaches that optimize organizational structures and operating mechanisms.
• Supervises team of 6 Lead Technical Program Managers and 1 Technical Program Manager II.

About You
• Position requires a Bachelor’s degree or foreign equivalent in Information Systems, Computer Science, Mechanical Engineering, Software Engineering, Engineering or related and ten (10) years of progressively responsible experience in job offered or as a Program Manager, Senior Program Manager, Technical Program Manager, or related.
• Qualifying experience must include at least 10 years of experience with each of the following: Hands-on experience with software development concepts (APIs, microservices, cloud, data models, distributed systems); Ability to read technical design documents, question architecture decisions, and translate business needs into engineering requirements. Agile and modern SDLC practices (Scrum, Kanban, Continuous Delivery, DevOps, or Quality Engineering); Facilitating design reviews, sprint planning, dependency tracking, and technical deep dives; Understanding business domains, systems, and products and their accountabilities, boundaries, limitations, scale factors; Delivering technical programs with understanding of potential landmines; Lean management and DevOps based modern product engineering practices; Experience with tools such as Aha, Jira, Rally/ALM, Confluence, Tableau, and DOMO; Project Management; Technical capability to effectively solve software engineering challenges; Communicating with Engineers, scoping technical programs, and identifying technical risks; Experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual Engineers across the organization.
• Rate of pay: $ 260,000.00 - $310,000.00
• Telecommuting and/or working from home may be permissible pursuant to company policies.
• To apply, please click the “Apply for job” link above, or send resume to recruiter Roxy Rhinehart, Roxy.Rhinehart@mastercard.com, Mastercard Technologies LLC, 2200 Mastercard Blvd, O’Fallon, MO 63368. Ref MC83-2026[GM1.1].

Incentives offered through MasterCard’s Employee Referral Program Apply to this position. For more information, please visit our Employee Referral Site or see employee handbook.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

THIS POSTING RELECTS ONE OR MORE CURRENT VACANCIES ON OUR TEAM, AND MASTERCARD INTENDS TO FILL THIS POSITION BY 01/05/2027. If the fill date has passed, Mastercard intends to fill this position as soon as possible.



Pay Ranges

New York City, New York: $146,000 - $248,000 USD