Director, Workforce Management (Verint)

Director, Workforce Management (Verint) BRIGHTON, EAST SUSSEX, United Kingdom (Hybrid) Job Description Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company's global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and services. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveragi…