Disability Support Worker | Multiple Roles | Up to 38 hours a week | Full Time/ Part Time & Casual

Complex disability support in Toowoomba, apartments & community, 24/7 - up to 38 hours a week available.

MS Queensland is seeking experienced and compassionate Disability Support Workers to provide in-home and community-based care for individuals with high and complex support needs. This role supports clients living with Multiple Sclerosis, Motor Neurone Disease, Cerebral Palsy, and other neurological conditions.

You will work within a 24/7 rotating roster across Toowoomba-based apartments and the surrounding community, delivering high-quality, person-centred care while strictly adhering to individual care plans.

This is a rare position offering plenty of set shifts. There are FULL TIME (38 hours a week), PART TIME (10- 37 hours a week) AND CASUAL opportunities available. Our casual opportunities offer flexibility while providing a potential pathway to part-time employment as ongoing opportunities become available.

While a relevant Certificate III and an understanding of disability support are essential, we value your positive attitude and willingness to learn just as much as your experience. If you’re passionate about making a difference in people’s lives and open to learning and growing with us, we’d love to hear from you.

Applications are reviewed daily with interviews conducted immediately following a successful phone screen.

Shift Types | Please note these times are approximate and general shift times – these may change to meet customer need:

• Morning: 6:00am to 2:00pm
• Afternoon: 2:00pm to10:00pm
• Awake Night: 10:00pm to 6:00am
• Community Access Shifts (4-hour shifts)
• Rosters published 2 weeks in advance.
• Shifts available across all days, with options for nights/weekends.
• Tell us your availability, we’ll match you to consistent shifts where available.
• Multiple location across the Toowoomba region including in-home (including Apartment complexes) and community supports.
• Full-time part time and casual opportunities available

Pay Rates for Full time & Part-time roles

• Morning: $36.22/hr
• Afternoon: $40.75
• Night: $41.65
• Saturday: $54.33
• Sunday: $72.44

* SCHADS Award Shift Definitions apply

NFP salary packaging available.

Pay Rates for Casual roles inclusive of casual loading

• Morning: $45.28/hr
• Afternoon: $49.80/hr
• Night: $50.71/hr
• Saturday: $63.39/hr
• Sunday: $81.50/hr

* SCHADS Award Shift Definitions apply

NFP salary packaging available.

Key Responsibilities, please note, we provide in house training for these

• Deliver high-quality personal care and daily living support (mobility, meals, domestic tasks)
• Support community access and meaningful participation to build independence
• Provide medication support and assist with medical appointments as required
• Deliver complex supports in line with care plans (catheter/bowel care, hoisting/transfers, PEG feeding, suctioning and more)
• Monitor wellbeing, document accurately, and escalate health/behaviour changes promptly
• Maintain clear records and follow individual care plans, policies and safe work practices
• Work collaboratively with the team to deliver consistent, safe, person-centred support every shift

What We’re Looking For

Essential Requirements:

• Completed Cert III in Individual Support (Disability)/Disability Support (or equivalent) – completion certificate required
• Current RTO-issued First Aid (within last 3 years) and CPR (within last 12 months)
• Proven high/complex needs experience (24/7 or supported accommodation preferred), including neurological conditions and/or complex behaviour support (highly regarded)
• Confident delivering complex physical supports in line with care plans: personal care, catheter/bowel care, hoisting/transfers, PEG feeding, and medication support
• Person-centred approach with NDIS understanding (or willingness to learn quickly) and a strong commitment to dignity and choice
• Strong communication plus high-quality documentation; values consistency, teamwork, and doing things properly
• Reliable, proactive, calm under pressure, adaptable and able to follow plans precisely as needs change

We’re looking for people who bring both the right qualifications and the right mindset. Alongside a relevant Certificate III and disability support experience, we value enthusiasm, compassion, and a genuine desire to learn and grow. If you're passionate about supporting others, we encourage you to apply.

Additional Requirements:

• Current open Australian driver’s licence
• Comprehensive car insurance + access to a safe, reliable vehicle
• NDIS Worker Screening Clearance
• Queensland Blue Card
• Completion of NDIS Online Worker Training (prior to commencement)