Discipline Support Officer

Key Responsibilities

Student Management and Investigation

• Assist the Discipline Team in fact-finding and investigations relating to student misconduct, bullying, and disciplinary matters.
• Engage students and relevant stakeholders to gather information and document case findings accurately.
• Provide pastoral support and guidance to students involved in disciplinary cases.
• Build positive relationships with students, particularly those who may be at risk, and surface concerns to the relevant school personnel.
• Support safety plans, follow-up, and monitoring of student well-being where required.

Supervision and School Safety

• Provide an adult presence at identified areas and during key periods such as before school, recess, dismissal, and lesson transitions.
• Conduct patrols to support positive student behaviour and adherence to school expectations.
• Respond to incidents involving misconduct, conflict, or other student-management concerns.
• Support the de-escalation of conflicts and refer students to appropriate school personnel.
• Monitor students undergoing disciplinary consequences or interventions where required.
• Identify factors contributing to recurring behavioural issues and recommend preventive measures.

Collaboration and Support

• Work with teachers, school leaders, parents, counsellors, and relevant agencies to support students.
• Maintain accurate and confidential records and provide timely follow-up on cases.

Requirements

• Strong interpersonal, communication, and student engagement skills.
• Ability to build rapport with adolescents while maintaining professional boundaries.
• Good interviewing, fact-finding, analytical, and documentation skills.
• Ability to manage conflicts, de-escalate challenging situations, and exercise sound judgement.
• Good organisational and case-management skills.
• High level of professionalism, integrity, confidentiality, resilience, and adaptability.
• Familiarity with restorative practices or student-support frameworks is an advantage.

Qualifications and Experience

• Minimum GCE N-Level certificate or equivalent.
• At least 1 year of relevant experience in a school or related environment.
• Experience in the Singapore Armed Forces, Singapore Police Force, other uniformed services, or schools will be advantageous, particularly in leadership, investigation, training, youth engagement, personnel management, or operational roles.
• Experience working with youths or in an educational setting is an added advantage.

Working Hours:
· Monday to Thursday: 09:00am to 4:30pm (one hour lunch break)

· Friday: 08:00am to 12:30pm (no lunchbreak)

Interested candidates, please click Apply or send your detailed Resume to:

HR@ascendrecruitment.sg

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.