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Dispatcher

Open 20d

Summary

Coordinates bus schedules, monitors service performance, and ensures smooth operations by liaising between teams and customers in a transportation company.

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This position is located at our Bristow, VA location. This is a full-time position with benefits and paid time off. MUST HAVE CDL license with passenger endorsement.

$24.00-$26.00 per hour depending on qualifications and experience.

Shift:

  • Monday-Friday, 12:00pm-8:00pm

Requirements:

  • At least 1 year of scheduling or operations experience in bus or motor coach industry
  • Must have CDL license with passenger endorsement
  • Must be available to work evenings and weekends
  • MS Outlook and Excel

Responsibilities:

  • Review schedules and requests
  • Monitor service performance
  • Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities:

  • Ability to manage in a fast paced, high change work environment
  • Solid internal and external customer service skills
  • Organized, analytical and drive for results
  • Instinct for process improvement

Health Insurance and Benefits Offered Include:

  • Medical, Dental, Vision, Prescription, and Life insurance
  • Supplemental coverages
  • 401K plan
  • Paid time off
  • Paid holidays

Academy is EEO.

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