Dispatcher
Summary
Coordinates bus schedules, monitors service performance, and communicates between teams to ensure smooth transportation operations using Outlook and Excel.
As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.
This position is located at our Hackensack, NJ location.
Earn $23.00-$25.00 per hour based on experience and qualifications.
Must be able to work a flexible schedule which may occasionally include some nights and weekends.
Requirements:
- At least 1 year of scheduling or operations experience
- MS Outlook and Excel
- CDL with Passenger Endorsement is a plus
Responsibilities:
- Review schedules and requests
- Monitor service performance
- Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations
Desired Qualities:
- Ability to manage in a fast paced, high change work environment
- Solid internal and external customer service skills
- Organized, analytical and drive for results
- Instinct for process improvement
Health Insurance and Benefits Offered Include:
- Medical, Dental, Vision, Prescription and Life insurance
- Supplemental coverages
- 401K plan
- Paid Time Off and Holiday Pay
Academy is an Equal Opportunity Employer.