Dispatcher
Summary
Coordinates and dispatches maintenance technicians for client sites in South Florida, prioritizing work orders and optimizing routes using dispatch software.
- Create, manage, and dispatch work orders in the dispatch software, ensuring all client needs are logged and prioritized correctly.
- Route and schedule electrician and maintenance technicians to job sites across the South Florida region, optimizing routes for minimal response time.
- Answer inbound calls, diagnose emergency versus routine maintenance needs, and provide initial troubleshooting support over the phone.
- Track parts, materials, and specialty tools needed for daily maintenance tasks.
- Order necessary supplies to ensure technicians are fully equipped.