Dispatcher

We are continuing to grow our dispatch team and are looking for the right person to help support our fleet of professional Motorcoach Operators as a Dispatcher in our Las Vegas, Nevada location.

Our ideal candidate will be:

• Safe – by following safe practices in every aspect of your work, recognize areas for improvement, and hold one another accountable for safe behaviors; ensuring the safety of our most valuable assets – our team members and customers.
• Humble – by being quick to share praise and celebrate wins collectively, while being self-confident enough to accept constructive criticism and learn from it. We do not think less of ourselves, but we do think of ourselves less often.
• Hungry – By being self-motivated, dedicated, and have a strong desire to go above and beyond. We are always thinking ahead for the next opportunity to achieve excellence in our organization.
• Smart – By being aware of our words and actions and how they impact others. This responsibility is crucial in every facet of our lives, and will use it to help improve communication, be excellent leaders, effectively problem solve, and cultivate healthy business relationships.

Knowledge, Skills, and Abilities

You have:

• Self-awareness and emotional intelligence
• A commitment to continuous improvement
• A genuine love for people and a passion to do work at the highest level
• A flexible schedule and will be available evenings and weekends when needed

You can:

• Give and receive both positive and constructive feedback
• Efficiently and safely assign drivers and motorcoaches for daily schedule, including out of town trips and tours
• Provide drivers with clear charter paperwork and any information (itineraries, maps, special instructions) necessary
• Monitor GPS system on buses, including paperless logs for drivers, and monitoring compliance
• Mentor drivers and conduct road tests when necessary (a CDL is required for this task)
• Be able to pass a background check
• Be punctual, reliable, dependable, and always have a professional appearance
• Be able to work in a fast-paced environment with changing priorities, and always maintain a professional demeanor

You are:

• A team player and great collaborator
• An ambassador of Arrow Stage Line’s mission and core values (Here)
• Able to effectively communicate policies and procedures, and efficiently implement safety and training programs (must be able to clearly communicate in English, verbally and in writing)
• Flexible and open to change

Requirements

• 1-2 years of dispatching experience
• 1-2 years of supervisor experience
• CDL with Passenger and Air Brake endorsements is highly preferred
• A proven track record in successfully managing multiple priorities in a fast-paced environment