Dispatcher -- East Valley
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Description
1.0 DUTIES AND RESPONSIBILITIES
This position is responsible for dispatching, checking in, and managing training flights and simulators at KCHD. Available shift is as follows: Wednesday through Saturday, 0700-1730.
Responsibilities include:
- Dispatch and check in aircraft and simulators using an online resource management system.
- Verify students’ identity and assure they have proper documentation to fly.
- Be problem solvers and act as structured communicators between pilots / maintenance / students /supervisors.
- Responsible for initiating lines of communication for safe operations and during incidents.
- Perform other related duties and assignments as required.
- Supports and participates in the organization’s Continual Improvement Program to comply with ISO 9001:2008 requirements by adhering to processes and procedures.
2.0 REQUIREMENTS
2.1 EDUCATION
Education preferred: High School Diploma or GED.
2.2 EXPERIENCE
Logistical or flight school operational experience preferred.
2.3 SKILLS AND ABILITIES
- Must be detail oriented and have good computer operating skills.
- Customer service skills are a must.
- Excellent oral and written communication skills.
- Ability to identify problems or potential problems and develop and implements solution.
2.4 KNOWLEDGE
- Microsoft Office is preferred (Excel, Word, Outlook)
2.5 EQUIPMENT/MACHINERY USED
- General office equipment including a personal computer, facsimile, copier, laminating machine, labeling machine, etc.
3.0 PHYSICAL AND SAFETY REQUIREMENTS
- Will be working primarily inside the facility.
- May have limited exposure to aircraft, simulators and equipment.
- May require prolonged periods of sitting or standing and computer use.
4.0 OTHERS
- Extreme attention to detail.
- Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person