Dispatcher - Hourly TPA
LSG Sky Chefs Dispatcher - Hourly TPA
About us
Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.
About the Role
As a Dispatcher, you play a key role in our operation by coordinating catering deliveries and ensuring flights receive the products and services they need on time. You will serve as a communication hub between drivers, kitchen teams, operations staff, and airline partners, helping maintain smooth day-to-day operations while quickly responding to changing priorities.
If you're organized, thrive in a fast-paced environment, and enjoy solving problems while working as part of a collaborative team, this could be the opportunity for you.
Main Accountabilities
- Coordinate and schedule catering deliveries to support airline operations.
- Communicate delivery assignments and updates to drivers throughout the shift.
- Monitor delivery progress and address delays or service issues as they arise.
- Partner with kitchen and operations teams to ensure orders are prepared and ready for departure.
- Maintain clear communication with airline customers and internal teams to provide timely updates.
- Use dispatch and scheduling systems to track deliveries, manage resources, and support efficient operations.
- Maintain accurate records of schedules, deliveries, and operational communications.
- Support continuous improvement efforts that enhance service, efficiency, and customer satisfaction.
- Follow all company, safety, and regulatory requirements.Assist with additional operational responsibilities as needed.
What We're Looking For
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and customer service skills.
- Strong problem-solving abilities and sound judgment.
- Experience in dispatching, transportation, logistics, operations, or a related field preferred.
- Comfortable using computer systems and software applications to manage schedules and communications.
- Ability to work independently and collaboratively with cross-functional teams.
- Flexible and adaptable in a dynamic operational environment.
SkyChefs is an Equal Opportunity Employer and is committed to creating an inclusive workplace where everyone can thrive.