Dispatcher II
Posted Updated
Shift: 8:00 AM - 5:00 PM; Monday - Friday
Travel: 1 week monthly of travel w/ manager (locations traveled will be between Beaumont, TX, Ashland, VA, and Eldridge IA)
Position Summary
This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions
- Assess customer needs and timing of deliveries
- Manage daily delivery schedule for drivers
- Plan deliveries to inventory-managed retail gas outlets
- Receive orders from suppliers, gas station dealers, and renewable fuels distributors
- Provide frontline customer service for existing accounts
- Answer all incoming phone calls promptly and courteously
- Monitor e-mail for incoming orders, inventory updates, and communication between team members
- Monitor web portals for station inventories
- Solicit freight from customers
- Create loads in dispatch system
- Divide dispatch responsibilities with other team members
- Enter incidents into KITS (incident reporting system)