Dispatcher II - Troy, OH

$25.00 - $27.00

YOUR ROLE

Utilize a dynamic routing optimization program which takes daily orders and optimizes both maximizing trailer utilization and driver day while minimizing miles to build daily optimized routes for drivers. Assigns dynamic routes to drivers; coordinates shipments according to customer instructions and ensures compliance to DOT regulations and established internal policies and guidelines, while supporting and prioritizing safety. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

· Develop and maintain excellent customer service to internal and external customers.

· Perform daily dynamic routing & optimization of orders to maximize trailer utilization and driver day utilization.

· Dispatch drivers for U.S. domestic shipment pick-ups and deliveries.

· Ensure compliance with DOT regulations and established internal policies and guidelines.

· Prioritize time sensitive cargo.

· Notify drivers of pick-up and delivery assignments.

· Maintain shipment information under the Customs control document.

· Ensure required paperwork is submitted timely to proper personnel at contract.

· Support tracking and tracing of drivers to update TMS system along with updating customer.

· Read and assimilate stored data and enter new data in computer database.

· Assist with shrink-wrapping, loading and downloading freight, verifying the labeling of domestic shipments, and noting the count and condition of cargo received.

WHAT ARE WE LOOKING FOR?

· Education and Experience: High School Diploma or GED required.

· Minimum of two - three years related dispatch / routing experience.

· Minimum two years of transportation industry experience preferred. Knowledge of local geographic market.

· Credentials: Valid state issued Class C Driver's License. Forklift Certification. DOT Dangerous Goods/Hazardous Materials Certification. Ability to frequently lift and/or move up to 50 lbs. Ability to drive and/or operate heaving machinery or equipment.

· Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide.

· Characteristics: Demonstrated leadership ability. Ability to read, comprehend, and complete basic checklists, forms or other related documents. Ability to identify and resolve problems in a timely manner. Responds promptly and professionally to customer needs.

· Certifications and Licenses : Sound knowledge of DOT and CSA Regulations

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.