Dispatcher

Job Summary

The Dispatcher will be responsible for scheduling and expediting on-time deliveries of finished products to customer’s jobsites, assisting production with backlog reports, communicating customer needs to production managers, and managing projects as needed.

Job Responsibilities

• Prepares weekly schedule for shipment volume and proactively communicates plan externally to customers and internally with production teams
• Adjusts schedule, as needed, to accommodate customer needs
• Proactively communicate with customer their job status and product delivery schedule
• Resolves production schedule conflicts prior to shipment, ensuring on-time, error-free shipment and invoicing
• Prepare shipment documents, certifications and corresponding backup information for each shipment
• Review and research new and existing transportation vendors; programs to reduce, replace and improve upon transportation costs
• Maintain vehicle maintenance and records on the TSC website
• Handle large volumes of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc.
• Ensures safety practices are being enforced including load securement
• Actively participates in training and development
• Manages all outside haulers, coordinates with loading crew for next day deliveries
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

Job Requirements

• 2+ year of dispatch experience
• Previous precast concrete experience a plus
• High School Diploma or equivalent preferred
• Understanding of safety and transportation requirements
• Demonstrated written / oral communication skills
• Ability to effectively manage time and resource
• Ability to effectively communicate, verbally and in writing
• Proficient in Microsoft Office/Excel, Word, Outlook programs