***The position is located in Addison, TX.***

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Hours/Schedules Available:

• 11am-7pms, Monday - Friday for Dispatch
• 11am-7pms, Monday - Friday for Dispatch
• 2pm-10pm, Monday - Fri for Client Success/Dispatch

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Position Overview

We are seeking well-spoken, professional team members to support our clients' headquarters Operations department. This role is ideal for someone who communicates confidently, stays organized, and can work efficiently in a fast-paced environment while coordinating client and vendor service requests.

Key Responsibilities

Dispatch

• Communicate with clients and vendors by phone and email regarding active service requests.
• Coordinate with vendors in the company network and dispatch them to client job sites.
• Support service needs across retail stores, warehouses, and other commercial locations.
• Coordinate bulk junk removal and recycling jobs while maintaining accurate, timely communication.
• Manage multiple requests and priorities in a fast-paced operations environment.

Client Success / Dispatch - Night Team

• Manage assigned jobs from beginning to end, including client communication, pricing, vendor coordination, dispatch, and follow-up.
• Provide clear status updates and ensure each job is completed accurately and professionally.
• Maintain strong relationships with clients and vendors through responsive, solutions-focused service.