Dispatcher

POSITION PURPOSE

The Dispatcher receives shipping requirements from each job and dispatches drivers daily.

RESPONSIBILITIES

Order and delivery of all permits as needed for each day’s delivery.
Arrange escorts/flag cars when needed.
Research and find new flag car companies when needed out of state.
Capture pilot car services and cost in CV per load. Approve payments for shuttle in VP
Record service disruptions, time, and action taken.
Review orders in CV and strategically plan drivers to be the most efficient and cost effective for Metromont.
Participate in any required planning meetings.
Send load requirements to third party haulers.
Send shipping tickets to all Metromont drivers.
Monitor all the loads for the day to ensure they make it to the correct location on time.
Remain in constant contact with all drivers.
Monitor daily list of loaded and empty trailers from drop lots.
Update permit /regulation binders as needed.
If location staff structure requires, send emails/correspondence to Transportation Supervisor/Manager and Yard manager as to when pieces will be available and ready to ship.
If location staff structure requires, review all jobs in CV as needed to ensure the erectors have orders in with a 3-day minimum. Notify the supervisor if any erector is not maintaining orders in CV.
If location staff structure requires, work with Erectors to ensure that loads arrive on time per order in CV.
Supply drivers with directions and contacts for jobs.
Assist the warehouse with material deliveries when needed.
Must adhere to all Metromont, DOT, and OSHA safety rules and regulations.
Housekeeping as necessary to maintain work area, tools, and equipment are clean and orderly.

SCOPE OF AUTHORITY

Report to Transportation Supervisor/Manager as organizational structure requires.
Coordinate and communicate with many drivers and field representatives throughout the day.
Work as a member of a team

CHARACTERISTICS (Knowledge, Skills, and Abilities)

Friendly and customer-focused
Clear and effective verbal and written communication skills
Strong organizational skills
Able to handle and prioritize multiple tasks
Maintain neat and professional work area
Proficiency in Microsoft Office, including Word, Outlook, and Excel
Able to adapt to changes in work schedules, tasks, or processes
Values and demonstrates safe working behaviors

EDUCATION AND TECHNOLOGY

High School Diploma or equivalent required
2-year degree or trucking experience preferred

WORK ENVIRONMENT / SCHEDULE

Works both inside in an office environment and outside in the elements as required
Monday – Friday with Rotational Saturday
Typical work hours will be between 7-4 but could vary with workload.
Unscheduled overtime may be required depending on business needs

PERSONAL PROTECTION EQUIPMENT (PPE)

Safety glasses

Hearing protection

High-visibility vest

Hard hat

Gloves (various types)

Steel-toe shoes

PHYSICAL REQUIREMENTS

This is an office position that requires sitting, standing, and walking.

Disclaimer:

This job description is not intended to be all-inclusive. Other duties as assigned may be required. All associates are expected to conduct themselves in a manner that is consistent with Metromont’s core values and to actively participate in all company safety, training, and observation programs.