Dispatcher

In your role as a Dispatcher, you will be responsible for the following essential functions:

• Arrive at your shift ready to communicate with the previous dispatcher(s) on duty.
• Check-in/check-out drivers. (Depending on shift)
• Data entry: Driver arrival/departure times, freight counts, detention times, etc. as needed based on customer requirements.
• Update and maintain driver schedules.
• Oversight and monitoring of various driver routes with the ability to think quickly to change routes as needed for the most cost-efficient routing.
• Understand customer’s needs. Ex: UPSMI requires Trans Plans to be sent every hour with updates.
• Keeping track of documentation required by drivers. Ex: Receipts, proof of delivery, etc.
• Quick problem solving/resolution and communication in situations such as breakdowns, accidents, etc.
• Assist the Operations Team as needed.
• Perform all duties with strict focus on safety, security, and confidentiality.
• Provide a consistent, positive image of MTM Ventures, Inc., its executives, and employees to both in-house and outside public.