Dispatcher: Overnight - Netcong, NJ
Description
- Monday through Friday, 8 p.m. to 5 a.m.
- Located at 59 Love Lane, Netcong, NJ
More about this position:
• Coordinate and dispatch drivers, vehicles, and equipment.
• Monitor overnight routes and driver activity to ensure on-time performance, safety, and operational efficiency.
• Primary point of contact for drivers during overnight operations.
• Assist in route coverage driven by time off, call-outs, no call-no show situations, or unexpected operational needs.
• Track deliveries, pickups, and driver progress using dispatch systems, GPS tools, phone communication, etc.
• Ensure all drivers have proper paperwork, route information, delivery documentation, and special instructions before departing the dock each night.
• Review and verify shipping paperwork, load information, and dispatch records.
• Maintain accurate dispatch logs, trip records, incident reports, and other required operational documentation.
• Coordinate repairs, breakdown support, service calls, or movement of equipment to service centers, as needed.
• Work collaboratively with the transportation team, warehouse team, and management to support efficient nightly operations and a smooth transition to daytime operations.
• Represent the company professionally in all communications with drivers, customers, vendors, and internal teams.
Requirements
• High school diploma or equivalent.• Minimum 1–3 years of dispatch, transportation, logistics, or related operational experience preferred.
• Prior experience in overnight operations, route coordination, or transportation support preferred.
• Strong communication, organization, and problem-solving skills.
• Excellent time management and possess the ability to work independently and as a part of a team.
• Ability to multitask, prioritize, and make sound decisions in a fast-paced environment.
• Proficient in English.
• Working knowledge of transportation operations, driver scheduling, delivery coordination, and customer service best practices.
• Ability to work flexible hours, including overnight shifts, weekends, and holidays, as required.
• Proficient with dispatch software, GPS systems, email, Microsoft Office, and basic data entry.
• Strong attention to detail and ability to maintain accurate records and documentation.
Physical Requirements:
• Ability to sit for extended periods and work at a desk or computer for long durations.
• Ability to use a computer, phone, radio, and other office or dispatch equipment for extended periods.
• Ability to tolerate a range of temperatures and environmental conditions while working in an office, dock, or warehouse-adjacent environment, as needed.