DISPATCHER PHX FTH
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Warehouse Location: 7375 W Buckeye Rd Building 3, Suite 160, Phoenix, AZ 85043
Position Overview: Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.
Responsibilities:
- Provides excellent customer service to both internal and external customers.
- Responsible for carrier sourcing and development.
- Regularly and accurately dispatches customer-controlled freight.
- Responsible for verifying carriers are approved and meet all internal/external requirements.
- Optimize routing to be cost effective
- Acts as liaison for solving driver and carrier issues.
- Responsible for maintaining carrier and customer base.
Performs other incidental and related duties as required