Dispatcher

Position Summary:

The Dispatcher is responsible for coordinating and managing the transportation and delivery of freight. They act as a critical communication link between drivers, customers, and management to ensure efficient and timely delivery of goods. Key responsibilities include scheduling driver assignments, planning routes, tracking shipments, and maintaining accurate records of cargo and deliveries. This position reports to the Distribution Manager.

Essential Functions:

Essential functions, as defined under the American with Disability Act, may include the following tasks, knowledge, skills, and other characteristics. This is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Duties and Responsibilities: (These are not in any hierarchical order)

• Create routes for the daily store deliveries.
• Look for ways to route trucks in an efficient cost-effective manner while maintaining customer satisfaction and support to the sales team.
• Evaluate fill rates and adjust load to achieve space efficiency.
• Coordinate with the Distribution Manager the availability of trucks and drivers for deliveries.
• Ensure proper and current permits and licensing in trucks.
• Train and develop an outstanding driver team that supports sales and performs safely and efficiently.
• Support communication between drivers, stores, sales, and other internal and external customers.
• Ensure compliance with DOT and other regulatory requirements.
• Help set driver safety standards; monitor and measure driver performance vs. standards.
• Participates in the development and execution of driver meetings and driver training.
• Other responsibilities as needed.

Skills Required:

• 2-3 years of experience in transportation/logistics or related field.
• Proficiency with computer programs such as Microsoft Excel, Word, and Outlook.
• Good verbal communication skills.
• Ability to work with a wide variety of people in different situations.
• Self-directed, organized, & ability to multi-task and problem solve.
• Flexibility & willingness to learn.
• Ability to Speak and Write Spanish Fluently
• Flexibility schedule availability; Weekends and Evenings

Supervisory Responsibilities:

This job has supervisory responsibilities.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to interact effectively with customers or employees of our organization.

Reasoning Ability:

Ability to solve practical problems and deal with several variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:

Dependability and punctuality are mandatory. Must have a professional demeanor and appearance. Must observe and comply with all company policies and safety practices.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, you will be required to frequently sit, use your hands, lift, pull, lift overhead, walk, stand for long periods of time on concrete, stoop, kneel, talk, and hear.

You must be able to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is occasionally exposed to airborne particles (dust and dirt). The noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.