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SameDay Heating & Air, Plumbing and Electrical

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Dispatcher

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Description

Join a Team That Keeps Service Moving


At Comfort Solutions, our Dispatchers are the heartbeat of daily operations. You'll play a critical role in connecting customers with our field teams, ensuring schedules stay on track, service runs efficiently, and every customer receives an exceptional experience.

If you thrive in a fast-paced environment, enjoy solving problems, and love keeping people organized and informed, we'd love to meet you.


What You'll Do

  • Schedule and dispatch service, maintenance, and installation appointments
  • Optimize technician routes to maximize efficiency, customer satisfaction, and revenue opportunities
  • Monitor schedules throughout the day and make real-time adjustments as priorities change
  • Communicate proactively with customers and technicians
  • Track job status, arrival times, and completions
  • Resolve scheduling issues and service delays quickly and professionally
  • Maintain accurate job and customer information within dispatch softwar



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