Dispatcher (Sunmat)

Ready-Mix Concrete Dispatch

• Schedule and coordinate ready-mix concrete deliveries from Sunmat plants and approved third-party suppliers to all active Suntec project sites.

• Build daily and weekly pour schedules in coordination with project superintendents and foremen; sequence trucks to maintain placement rhythm and minimize idle time.

• Confirm mix designs, slump, air, admixture, and special requirements with the supplier prior to dispatch.

• Adjust truck cadence in real time based on field conditions, pump rate, and weather.

• Reconcile delivered yardage against batch tickets and project tracking; flag short loads, returns, and rejections.

Concrete Pump Coordination

• Schedule line pumps, boom pumps, and trailer pumps with approved pumping vendors based on pour size, reach, and access.

• Match pump capacity and configuration to placement requirements; coordinate set-up windows with the field.

• Track pump arrival, washout, and release times; manage same-day reschedules and emergency callouts.

• Maintain a current rate sheet and approved vendor list; verify insurance and safety compliance before dispatch.

Saw Cutting Crews & Equipment

• Dispatch saw cutting crews and equipment for green cuts, control joints, demolition cuts, and decorative work.

• Coordinate with self-perform crews and approved sawing subcontractors based on volume, geography, and timing.

• Sequence sawing immediately behind placements to ensure cuts are made within the appropriate window.

• Track saw equipment status — owned and rented — and coordinate fueling, blade replacement, and maintenance needs with the yard.

Aggregates & Bulk Materials

• Schedule deliveries of aggregate base course, sand, drainage rock, and other bulk materials to project sites.

• Coordinate inbound logistics for cement, fly ash, and admixtures supporting Sunmat plant operations.

• Maintain accurate delivery windows, ticketing, and quantity reconciliation.

• Build and maintain working relationships with regional aggregate suppliers and bulk haulers.

Placement Equipment & Consumables

• Dispatch supporting placement equipment as needed: power trowels, screeds, vibrators, laser screeds, buggies, and similar.

• Coordinate delivery of placement consumables: form release, curing compounds, curing blankets, plastic sheeting, expansion material, and small tools.

• Work with the Rental Equipment Manager and yard staff to confirm availability before dispatch.

Communication & Documentation

• Receive, prioritize, and confirm dispatch requests through phone, radio, email, and dispatch software.

• Maintain real-time logs of all dispatch activity in the enterprise system of record.

• Generate daily and weekly dispatch reports covering volumes, on-time performance, exceptions, and vendor issues.

• Update pour calendars and three-week look-aheads in coordination with project schedulers.

• Triage competing requests across regions; escalate conflicts to the Rental Equipment Manager and project leadership.

Vendor & Carrier Coordination

• Maintain strong working relationships with ready-mix suppliers, pumping vendors, saw cutting subs, and aggregate haulers.

• Verify carrier insurance, MVRs, and safety compliance documentation prior to dispatch.

• Track on-time performance and service exceptions; provide monthly vendor performance summaries to leadership.

• Negotiate spot rates within delegated authority; resolve service issues quickly and document outcomes.

Required

• Three (3)+ years of dispatch, scheduling, or logistics coordination experience, preferably in ready-mix concrete, concrete pumping, or commercial construction.

• Strong working knowledge of ready-mix delivery, concrete pumping configurations, and saw cutting operations.

• Demonstrated proficiency with dispatch and scheduling software, ERP/project tools, and Microsoft Office — especially Excel and Outlook.

• Proven ability to multi-task under high-volume, time-sensitive conditions while maintaining accuracy and a professional tone.

• Excellent verbal and written communication; calm, clear, and consistent radio and phone presence.

• High school diploma or equivalent.

• Ability to pass background and drug screening.

Preferred

• Experience with Command Alkon, Procore, B2W Track, Sage, or similar enterprise dispatch and project systems.

• Prior experience dispatching across a multi-state or multi-region operation.

• Bilingual English / Spanish — strongly preferred.

• Familiarity with NRMCA, ACI, or PCA terminology and concrete placement standards.

• Associate's or Bachelor's degree in Logistics, Supply Chain Management, Construction Management, or related field.