Dispatcher (Sunmat)

• Coordinate daily dispatch of drivers, batch operators, and loaders based on scheduled pours and customer orders

• Communicate start times and job assignments to all field personnel in a timely manner

• Monitor and track driver hours to ensure balanced utilization and compliance with company policy

• Serve as the primary point of contact between customers, drivers, and plant operations

• Manage and update the daily schedule in the company's dispatch system (COMMANDseries / Command Alkon)

• Coordinate rental truck needs and communicate with rental companies as required

• Track load counts, yardage, and delivery status throughout the workday

• Communicate any schedule changes, delays, or issues to the appropriate team members promptly

• Maintain accurate records of daily dispatching activities, driver logs, and pour schedules

• Assist in the coordination of after-hours deliveries and emergency dispatch as needed

• Work closely with the Dispatch Manager to optimize scheduling and resource allocation

• Support the onboarding and training of new drivers regarding start time procedures and communication protocols

Education & Experience:

• High school diploma or GED required.

• Minimum 1-2 years of dispatching, logistics, or operations coordination experience

• Experience in the concrete, construction, or transportation industry a plus

• Familiarity with Command Alkon / COMMANDseries dispatch software preferred

Skills & Abilities:

• Strong organizational and multitasking skills with the ability to work in a fast-paced environment

• Excellent verbal and written communication skills

• Ability to remain calm and make quick decisions under pressure

• Proficiency in Microsoft Office (Excel, Outlook, Teams)

• Strong attention to detail and accuracy

• Team player with a positive attitude and strong work ethic

Physical Requirements:

• Primarily office/desk environment; prolonged periods of sitting and computer use

• Must be able to communicate clearly by phone and radio

• Occasional travel to plant or job site locations may be required