Dispatcher – Towing & Transportation
Tegeler Wrecker & Crane
Locations Available: Dubuque, IA or Iowa City, IA
Now Hiring – 2 Full-Time Dispatchers
Are you someone who thrives in a fast-paced environment, enjoys solving problems, and can keep multiple moving pieces organized at once?
Tegeler Wrecker & Crane is looking for two motivated, detail-oriented dispatchers to join our growing team. This is not your typical office job. Every day presents new challenges as you coordinate towing, recovery, transportation, and emergency roadside services across Eastern Iowa.
If you enjoy helping people, thinking on your feet, and being part of a team that makes a real difference, we want to talk to you.
What You'll Do
- Answer incoming calls from customers, law enforcement agencies, motor clubs, and commercial accounts
- Dispatch tow trucks, heavy wreckers, recovery equipment, and transportation units
- Coordinate emergency roadside assistance and accident responses
- Communicate effectively with drivers, customers, and partner agencies
- Track active jobs and provide updates to customers and field personnel
- Accurately enter information into dispatch software
- Prioritize multiple calls and changing situations while maintaining a calm, professional demeanor
- Assist customers with pricing, scheduling, and service questions
- Support daily operations and ensure efficient use of company resources