Job Summary

The Dispatcher is responsible for coordinating the daily scheduling of traffic control flaggers and ensuring timely communication between field staff, supervisors, and operations. This role supports efficient field operations and helps maintain compliance with safety and staffing requirements.

Responsibilities

· Coordinate and schedule flaggers/guardians for daily assignments, ensuring adequate coverage for all job sites.

· Maintain detailed records of flagger/guardian assignments, work hours, and other relevant details.

· Report on the performance and availability of flaggers to ensure staffing needs are met.

· Act as the primary point of contact between flaggers, supervisors and the operations team.

· Provide clear instructions and updates on project status, safety protocols, and any changes to the schedule or job requirements.

· Maintain after-hours availability to support business operations, with emergency and urgent operational matters requiring immediate response and action whenever reasonably possible.

· Serve as an after-hours point of contact for operational issues, staffing changes, schedule adjustments, call-offs, emergencies, and other business-related matters as needed.

· Maintain possession of and access to the company-issued work phone at all times, including outside of regular business hours, to ensure timely receipt of work-related communications.

· Respond to work-related inquiries within one (1) hour on workdays and within four (4) hours on weekends unless circumstances beyond the employee's control prevent a timely response.

· Follow through on after-hours requests and communications to ensure appropriate resolution, staffing coverage, escalation, or completion of assigned tasks within a reasonable timeframe.

· Communicate proactively regarding the status of after-hours issues until resolved or appropriately transferred.

· When after-hours work is necessary, non-exempt employees may clock in and record all time worked in accordance with company policies and applicable law.

· Other job duties as assigned.

· Regular, reliable on-site attendance.

Requirements

· Pass a drug screen and background check prior to employment.

· Have a valid driver's license, good driving record and qualify as a company driver.

· Be a minimum of 21 years of age.

· Have reliable transportation to and from work.