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Dispatcher

Open 25d

We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success.

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

NOTE: Before you begin your internal job search, please review the criteria you will need to start the process.

BASIC PURPOSE
The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

Why US FOODS®?

We are looking for a Dispatcher who relishes the chance to push their potential, grow, and reap the rewards of joining the US FOODS® family.

  • BENEFITS START DAY ONE: medical, dental, vision, 401(k), life insurance, paid parental leave, and Employee Stock Purchase Plan (ESPP)

  • Paid training and paid overtime

  • Strong safety culture and supportive leadership

  • Career growth opportunities with a promote-from-within culture

  • Service recognition and employee rewards

Schedule: Monday through Friday, 4:00 AM – 12:30 PM

Starting pay: $25.50

Main Ingredients of the Job

As a US FOODS® Dispatcher, you’ll coordinate driver activities to resolve service issues. You’ll verify that customer needs are met promptly and professionally while keeping transportation operations efficient and compliant.

Responsibilities include:

  • Coordinate driver activities and shuttle assignments

  • Minimize hours of service violations and reduce downtime

  • Ensure drivers are using Omnitracs and POD scanners correctly

  • Reassign routes and assign backhauls efficiently

  • Manage trailer, tractor, and yard equipment assignments

  • Notify supervisors and safety specialists in the event of accidents or injuries

  • Verify PPE and proper uniform compliance for drivers

  • Communicate with operations and sales regarding service issues

  • Maintain attendance reports and documentation

  • Distribute intercompany mail and complete other assigned duties

What You Bring to the Table

Education/Training:

  • High school diploma or GED required

Experience & Skills:

  • Minimum one year of transportation or logistics experience

  • Working knowledge of DOT Hours of Service and driver logs

  • Strong written and verbal communication skills

  • Proficiency in Microsoft Office (Word, Excel, Outlook)

  • Ability to multitask, stay organized, and work under pressure

  • Previous dispatcher experience preferred

  • Familiarity with the geographic delivery area is a plus

Work Environment

  • Office and warehouse setting, including freezer/cooler zones (as low as -5°F)

  • Occasionally required to walk, climb, stoop, kneel, push/pull, and lift up to 50 lbs.

  • Frequent sitting, occasional standing, and manual dexterity for computer use

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $25 and $29.

As applicable, this role will also receive as appropriate: overtime comor this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Stay updated by following US FOODS® on any of our social media platforms at the bottom of the page!

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

Grade: N08

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$17 - $26

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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