Dispute Resolution & Accounts Receivable Specialist with German

Do you have experience in Accounts Receivable, Order-to-Cash or Dispute Management? Are you comfortable investigating invoice-related issues, collaborating with different business functions and resolving customer payment disputes? If yes, we would like to hear from you.

Join a global organization where you will play an important role in ensuring timely dispute resolution, improving cash flow performance and supporting financial operations across international markets.

Your responsibilities

• Investigate and resolve customer invoice disputes and payment discrepancies
• Analyze deductions, short payments, pricing issues and billing-related claims
• Review supporting documentation, including invoices, credit notes, contracts, purchase orders and proof of delivery
• Coordinate dispute resolution activities with Finance, Collections, Customer Service, Sales, Pricing and Logistics teams
• Monitor assigned dispute portfolio and ensure timely closure of open cases
• Support reduction of overdue balances and improvement of cash collection effectiveness
• Identify root causes of recurring disputes and recommend corrective actions
• Ensure accurate documentation and categorization of disputes in internal systems
• Cooperate closely with Accounts Receivable and Collection teams to prevent disputed invoices from becoming aged debt
• Contribute to process improvements and optimization initiatives within the Order-to-Cash function

What we are looking for

• Minimum 2 years of experience in Accounts Receivable, Order-to-Cash, Dispute Management or Credit & Collections
• Practical experience handling invoice disputes, deductions, payment discrepancies, customer claims or billing-related issues
• Understanding of Accounts Receivable and cash collection processes
• Experience working with multiple stakeholders across Finance, Customer Service, Sales and Operations
• Strong analytical and problem-solving skills
• Good Excel skills
• German language proficiency (minimum B2/C1)
• Good command of English
• Experience with SAP, SAP S/4HANA, GetPaid or similar finance systems will be considered an asset

What we offer: